Aracely Rivera
Brownsville,TX
Summary
Detail-oriented professional with expertise in customer service and operational management. Proven ability to enhance customer satisfaction through effective communication and timely problem resolution.
Exploring for a new opportunity with a company where I will be able to grow and expand my abilities to excel throughout my career until retirement.
Overview
9
9
years of professional experience
Work History
International World Transport
Parker
Brownsville, Texas
06.2023 - 09.2024
- Managed daily operations, ensuring seamless logistics and timely delivery.
- Responded to customer requests, enhancing satisfaction and loyalty.
- Conducted in-depth research and data analysis to inform strategic decisions.
Sales Associate
Auto Zone
Brownsville, TX
05.2018 - 11.2019
- Greeted customers warmly to deliver exceptional service and support.
- Resolved customer inquiries promptly, contributing to overall customer satisfaction.
- Processed customer transactions accurately using point-of-sale systems, ensuring seamless checkout experience.
- Organized inventory and created visually appealing product displays, enhancing customer engagement on sales floor.
Paper Route Manager
The Brownsville Herald
Brownsville, TX
06.2015 - 10.2018
- Coordinated delivery schedules to ensure on-time service delivery.
- Maintained accurate delivery and payment records to enhance operational reliability.
- Delivered newspapers to designated routes efficiently and on schedule.
- Collected payments from customers and maintained accurate financial records.
- Communicated with customers to address inquiries, resolve delivery issues and maintain service satisfaction.
Education
High School Diploma -
Lopez Early College High Scool A/B Honor Roll
Brownsville, TX06-2015
Skills
- Supply chain management
- Logistics coordination
- Operational efficiency
- Data analysis
- Customer relationship management
- Bilingual communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
International World Transport
Parker
06.2023 - 09.2024
Sales Associate
Auto Zone
05.2018 - 11.2019
Paper Route Manager
The Brownsville Herald
06.2015 - 10.2018
High School Diploma -
Lopez Early College High Scool A/B Honor Roll