Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Aracely Rodriguez

Fort Worth,TX

Summary

Dynamic administrative professional with extensive experience at Fort Worth ISD, excelling in data entry and customer service. Proven ability to enhance collaboration and streamline operations, while managing payroll administration and fostering teamwork. Recognized for developing effective communication strategies that significantly improved parental engagement in school activities.

Overview

28
28
years of professional experience

Work History

Administrative Assistant

Fort Worth ISD
Fort Worth, TX
08.2014 - Current
  • Composed letters, memos, reports, emails, and presentations as required by management staff.
  • Greeted visitors, offering general information about company services.
  • Conducted research on various topics as requested by management.
  • Facilitated inter-departmental communication to enhance collaboration.
  • Provided administrative support to executive team, managing calendars and scheduling meetings.
  • Arranged travel logistics and communicated details to relevant personnel.
  • Assisted campus leadership at elementary school, collaborating directly with principal and assistant principal.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Supported other leadership team members in administrative tasks.
  • Managed personnel records and updated payroll information.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Answered incoming calls and directed them to appropriate personnel or departments.

Parent Liaison

Fort Worth ISD
Fort Worth, TX
08.2011 - 06.2014
  • Collaborated with teachers to identify students who need additional assistance or support.
  • Facilitated meetings between parents and administrators to discuss student issues or concerns.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Developed strategies to encourage parental participation in school activities.
  • Organized parent-teacher meetings, workshops, and conferences.
  • Created monthly newsletters providing updates on upcoming events, deadlines, and educational opportunities.
  • Informed parents of school procedures, instructional programs, Title 1 funding, and roles of administrators and staff.

Vision Center Manager and Optician

Walmart
Fort Worth, TX
01.2001 - 06.2007
  • Collaborated with vendors on purchasing equipment and supplies necessary for efficient functioning of the vision center.
  • Managed daily operations of the vision center, including staff scheduling, customer service, and inventory control at 2 different locations.
  • Developed marketing campaigns to increase patient volume and revenue growth.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Supervised and trained a team of opticians in providing quality eye care services to patients.
  • Conducted weekly meetings with staff to discuss performance goals, objectives, and challenges.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored budgeting activities within the vision center to maintain fiscal responsibility.

Front Desk Clerk and Night Auditor

Comfort Suites Hotel
Fort Worth, TX
01.1997 - 03.2004
  • Answered incoming calls and directed them to the appropriate personnel.
  • Processed credit card, cash, and other forms of payment for guest accounts.
  • Stocked office supplies in order to maintain adequate levels throughout the work day.
  • Prepared documents related to guest accounts including invoices, reservations.
  • Collaborated with team members to ensure smooth daily operations.
  • Conducted daily shift reports to review occupancy levels and revenue figures.
  • Updated computer system with current guest information.
  • Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
  • Assisted with setting up conference rooms for meetings or events when necessary.
  • Provided directions to nearby restaurants or other establishments as requested by guests.
  • Processed payments accurately and efficiently.
  • Responded promptly to emails sent by customers seeking assistance with their stay.
  • Coordinated special requests from guests such as arranging transportation services or providing extra towels and linens.
  • Responded to inquiries and room requests made online, by phone, and via email.

Education

High School Diploma -

Paschal High School
Fort Worth, TX
05-1998

Skills

  • Proficient in Microsoft Word, Excel, Google Docs, Soft Hotel, and BOSS System
  • Teamwork and collaboration
  • Good Telephone Etiquette
  • Attention to detail
  • Customer service
  • Data entry
  • Payroll administration
  • Team collaboration
  • Conflict resolution

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant

Fort Worth ISD
08.2014 - Current

Parent Liaison

Fort Worth ISD
08.2011 - 06.2014

Vision Center Manager and Optician

Walmart
01.2001 - 06.2007

Front Desk Clerk and Night Auditor

Comfort Suites Hotel
01.1997 - 03.2004

High School Diploma -

Paschal High School

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