Aracely Soto
Memphis,TN
Summary
Bilingual ,customer Service Representative with extensive experience in sales person, customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships.
Overview
9
9
years of professional experience
Work History
Salesperson
Home Appliances Memphis
Memphis, TN
01.2019 - Current
- Listened to customer needs to identify and recommend best products and services.
- Educated customers about products and services offered by the company.
- Produced sales documents, finalized deals and filed records.
- Developed eye for detail and suggested accessories to complement purchase.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered products to customer locations on time.
Thompsom Court Apartments
Property Manager
Memphis, TN
10.2014 - 01.2019
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Collected monthly assessments, rental fees, deposits and payments.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Met with prospective tenants to show property and assess applications or sign leases.
- Facilitated tenant paperwork processing and verification.
- Handled resident complaints and expedited maintenance requests.
- Compiled and conveyed operational and financial data to regional manager.
Education
High School Diploma -
Central High School
Memphis, TN05-2001
Skills
- Bilingual Spanish-English
- Customer Relationship Building
- Sales Management
- Staff Management
- Multi-Family Property Management
- Leasing and Sales
Timeline
Salesperson
Home Appliances Memphis
01.2019 - Current
Thompsom Court Apartments
Property Manager
10.2014 - 01.2019
High School Diploma -
Central High School