Proven professional with extensive experience in house cleaning and quality control, notably with Dora Cleaning and Neptune Foods. Excelled in enhancing client satisfaction and product quality through deep cleaning expertise and meticulous inspection. Skilled in customer service and utilizing statistical analysis for continuous improvement. Achieved significant reductions in defects and waste, demonstrating a commitment to excellence and results.
Overview
22
22
years of professional experience
Work History
House Cleaning
Dora Cleaning 310-467-9733
01.2019 - Current
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Dusted picture frames and wall hangings with cloth.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Delivered quality customer service to address urgent needs and cleaning requests.
Maintained a safe working environment through proper use of cleaning products and equipment.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
QC Inspector ( Quality Control )
Neptune Foods
02.2003 - Current
Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
Proposed and implemented improvements to reduce errors and rejected items.
Documented findings and generated reports with data and recommendations.
Improved product quality by conducting thorough inspections and identifying nonconformances.
Utilized statistical analysis techniques to monitor trends in product quality and identify areas requiring attention or improvement efforts.
Inspected products, components, and materials for defects and compliance with tolerance standards.
Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
Collaborated with production team to address quality issues, enhancing overall product performance.
Operated, calibrated, and maintained testing equipment.
Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
Collaborated with production staff to establish and meet quality standards
Education
Skills
Cleaning and sanitization
Customer Service
Housekeeping
Bathroom sanitation
Kitchen Cleaning
Floor cleaning
Glass cleaning
Deep cleaning expertise
Timeline
House Cleaning
Dora Cleaning 310-467-9733
01.2019 - Current
QC Inspector ( Quality Control )
Neptune Foods
02.2003 - Current
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