Aracely Williams
Crowley
Summary
Highly motivated and results-driven employee with 5 plus years of experience in retail. Seeking to contribute my expertise and abilities to a dynamic team to drive continued success and growth while also working to get my degree.
Overview
8
8
years of professional experience
Work History
Associate
Big Lots
03.2021 - 02.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Helped furniture sales in order to increase department sales and satisfaction
- Fulfilled 50-75 online orders and sent them out in a timely manner.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Dock-To-Stock Team Lead
Big Lots
07.2021 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Unloaded trucks to company standard time and oversaw that the unload process was safe and efficient.
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Updated pricing and signage to complete product displays and educate customers.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
Apparel Associate
Academy
07.2017 - 09.2020
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.
- Operated cash register to complete cash, check and credit card transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Accounting And Finance
Tarrant County College
Fort Worth, TX01-2027
High School Diploma -
Crowley High School
Crowley, TX05-2018
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Leadership qualities
- Workplace safety
- Relationship building
- Work Planning and Prioritization
- MS office
- Conflict resolution
- Store recovery
Languages
Spanish
English
Timeline
Dock-To-Stock Team Lead
Big Lots
07.2021 - 10.2023
Associate
Big Lots
03.2021 - 02.2025
Apparel Associate
Academy
07.2017 - 09.2020
No Degree - Accounting And Finance
Tarrant County College
High School Diploma -
Crowley High School
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