Aracely Gonzalez Saucedo
Los Angeles,CA
Summary
Compassionate Case Manager with background in managing social work programs and highly experienced in handling high caseloads and crisis intervention.
Expertise in providing mental health resources and housing coordination services, supporting clients in maintaining independent housing goals. Excellent case management, recordkeeping and problem-solving capabilities.
Overview
4
4
years of professional experience
Work History
In-home Outreach Counselor
Spiritt Family Services
Bell Gardens, CA
01.2022 - 06.2022
- Managed full-time caseload equal to a minimum of 12 home visits per week and provided supportive counseling, crisis intervention, and documented services provided.
- Assisted in agency-wide and program-specific evaluation of program outcomes and impact, including collecting and reporting client data (demographics, progress, outcomes) to Program Manager and utilizing computer-based data collection tools as needed.
- Linked families to mental health services, community resources, and housing resources.
- Collaborated with County Social workers and other advocates in person, via telephone, and/or by written correspondence, as needed, intra-agency and externally, to better assist clients by providing maximum support.
- Attend weekly individual (1hour in length) or group supervision (4hours in length) with Clinical Supervisor to discuss cases, client progress, administrative issues, and clinical issues.
Data Entry Specialist
Infiniti Health
Los Angeles, California
08.2021 - 01.2022
- Researched and resolved data discrepancies with troubleshooting teams.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Trained 10+ employees on software to improve data management, monitored use and suggested improvements.
Case Manager Intern
Hollywood Worksource Center
Los Angeles, United States
01.2021 - 07.2021
- Interviewed 10+ clients and family members daily to obtain key information for case planning and management by discussing current situation, aptitudes, and employment history.
- Documented case notes daily and coordinated follow-ups for clients seeking assistance with government programs and benefits applications.
- Answered constant flow of customer calls with minimal wait times and called 40+ clients per day to follow up with progress of job placement status and unemployment insurance claims.
Graduate Student Assistant
HSS Student Success Center, CSUF
Fullerton, CA
01.2020 - 01.2021
- Supported with administrative functions of Student Success Center by welcoming guests, answering questions, and making appointments for students.
- Assessed realistic treatment goals based on student progress to improve academic performance.
- Implemented and developed outreach services to focus on student success, achieving 100% retention rate in the Support Leap into Sophomore Year Program.
- Strategized and developed video content for department website and social media publications.
Fulfillment Coordinator
BigRentz
Irvine, California
01.2019 - 05.2019
- Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Provided excellent customer service through all forms of communication with various suppliers and placed 80+ outbound calls daily to confirm inventory status
Behavioral Therapist
Advanced Behavioral Health
Costa Mesa, California
08.2018 - 04.2019
- Provided 1:1 therapy to individuals diagnosed with behavioral disorders, mental health disorders, intellectual disabilities, and autism spectrum disorders in homes, community, and school.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Collected and recorded data on client behavior and progress and implemented ABA techniques to increase language and communicate, appropriate play skills, cooperation skills, and self-help skills.
Group Facilitator Intern
CSUF
08.2018 - 12.2018
- Actively learned group counseling theories and applied techniques by facilitating a small group of 6 college students.
- Linked group members and created a comforting environment where students felt safe discussing trauma, mental health, family issues, and other sensitive topics.
- Synthesized theoretical learnings by crafting and implementing unique methodological framework for group counseling program.
- Developed meticulous records of weekly written progress notes and theoretical papers throughout semester.
Case Management Associate
Fundacion Benallar
Barcelona, Spain, Spain
06.2018 - 07.2018
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Conducted peer-mediations between immigrant workers to help resolve conflicts and reach agreements while fostering leadership skills.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required and documented services provided.
After School Teacher
After School Education and Safety
Buena Park, CA
12.2016 - 06.2017
- Provided individual teaching to motivate and instill enthusiasm for learning; approx. 20-25 students
- Developed and implemented lesson plans and daily activities focused on language arts; reading, grammar, spelling
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Organized and supervised games and recreational activities to promote physical, mental and social development in children.
Education
Master of Arts - Sociology
California State University
Fullerton, CA12.2022
Bachelor of Arts - Sociology and Human Services
California State University
05.2019
Skills
- Expertise in Group Therapy and Crisis Intervention
- Interviewing clients
- Proficiency in Data Analysis, and Reporting
- Resource coordination
Timeline
In-home Outreach Counselor
Spiritt Family Services
01.2022 - 06.2022
Data Entry Specialist
Infiniti Health
08.2021 - 01.2022
Case Manager Intern
Hollywood Worksource Center
01.2021 - 07.2021
Graduate Student Assistant
HSS Student Success Center, CSUF
01.2020 - 01.2021
Fulfillment Coordinator
BigRentz
01.2019 - 05.2019
Behavioral Therapist
Advanced Behavioral Health
08.2018 - 04.2019
Group Facilitator Intern
CSUF
08.2018 - 12.2018
Case Management Associate
Fundacion Benallar
06.2018 - 07.2018
After School Teacher
After School Education and Safety
12.2016 - 06.2017
Master of Arts - Sociology
California State University
Bachelor of Arts - Sociology and Human Services
California State University
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