Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aracelys Haddock

Lodi,NJ

Summary

  • Dynamic customer service professional with a proven track record at CVS/Pharmacy, excelling in resolving inquiries and enhancing client satisfaction. Skilled in time management and attentive to detail, I consistently deliver exceptional service while effectively handling sensitive information. Committed to fostering a welcoming atmosphere and achieving team goals.
  • Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
  • Excels in calendar management, scheduling, data entry and database administration.
  • Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Customer Service

Cvs/Pharmacy
12.2023 - Current
  • Provided exceptional customer service, resolving client inquiries quickly and professionally.
  • Enhanced customer service by promptly addressing inquiries and concerns.
  • Provided excellent customer service to exceed customer expectations.
  • Met customer service goals and exceeded customer expectations.

Front Desk Receptionist/Production Floater

Keystone Dental Center
01.2020 - 03.2022
  • Greeted visitors, providing exceptional customer service and creating welcoming atmosphere.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Maintained accurate appointment schedules, coordinating with staff and clients effectively.
  • Processed incoming and outgoing mail, ensuring timely delivery of communications.
  • Handled confidential information with discretion while adhering to privacy standards.
  • Assisted in maintaining office supplies inventory, ordering materials as needed to support operations.
  • Collaborated with team members to improve front desk operations, fostering a cohesive work environment.

Sales Associate

Kmart
04.2017 - 05.2018
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems to ensure accuracy.
  • Maintained knowledge of sales promotions and store policies for effective customer support.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Trained new associates on best practices for customer service and inventory management.
  • Addressed customer inquiries and resolved issues promptly to maintain satisfaction levels.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Customer service expertise
  • Customer service and assistance
  • Delivers exceptional customer service
  • Customer service and engagement
  • Time management
  • Listening skills
  • Attention to detail
  • Hospitality services
  • Work prioritization
  • Sensitive information handling
  • Call forwarding
  • Word processing

Languages

English
Spanish

Timeline

Customer Service

Cvs/Pharmacy
12.2023 - Current

Front Desk Receptionist/Production Floater

Keystone Dental Center
01.2020 - 03.2022

Sales Associate

Kmart
04.2017 - 05.2018

High School Diploma -

Penn Foster Career School

Similar Profiles

CREATE PROFILE