ARAH GOMEZ
Torrance,United
States
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated customer service expertise, including competitive offerings, pricing and market positioning.
Overview
3
3
years of professional experience
Work History
In-Home Caregiver
Comfort Keepers
07.2023 - Current
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Assistant Manager
Valvoline Instant Oil Change
08.2020 - 07.2023
- Working with team members and guests to ensure quick and safe services
- Developed and implemented staff training programs to ensure proper customer service and product knowledge
- Supervised and trained team of 10 employees, monitored performance, provided feedback and conducted performance reviews
- Developed and managed store budgets, monitored spending and tracked expenses
- Managed customer relationships, resolved customer issues and complaints, and built customer loyalty
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Promoted customer loyalty and grew sales by providing friendly, knowledgeable service
- Trained, coached, and mentored new and existing staff
Education
High School Diploma -
West High School
Torrance, CA06.2020
Skills
- Compassionate Client Care
- Customer Satisfaction
- Documentation
- Light Housekeeping
- Household Management
- Staff Mentoring
- Customer Relations
Timeline
In-Home Caregiver
Comfort Keepers
07.2023 - Current
Assistant Manager
Valvoline Instant Oil Change
08.2020 - 07.2023
High School Diploma -
West High School