Araina P Martin
Richmond,Virginia
Summary
Highly motivated high school graduate with a strong dedication to delivering exceptional customer service. Known for quick adaptability and a keen ability to grasp new concepts rapidly. Seeking a challenging role as a Guest Advocate where exceptional communication skills and passion for helping others can be applied. Committed to meticulous instruction-following and ensuring a positive experience for every guest.
Overview
6
6
years of professional experience
Work History
Cashier
Wawa
Henrico, Virginia, United States
04.2021 - Current
- Answered customers' questions and addressed problems and complaints in person and via phone
- Operated a cash register to process transactions efficiently and trained new staff in register operation and store procedure
- Processed all sales transactions accurately and in a timely fashion
- Maintain a friendly and cordial relationship with the customers by greeting them and assisting them with every issue
K9 handler
The Dog Stop
Henrico, Virginia, United States
02.2022 - 05.2022
Sales Associate/Cashier
Ollies
North Chesterfield, Virginia, United States
12.2020 - 04.2021
- Helped customers with questions, problems and complaints
- Maintained friendly and professional customer interactions
- Operated a cash register to process cash, check and credit card transactions
- Managed stores to keep a neat and tidy workspace for consumers and workers
- Assisting customers at the register providing in a timely manner to get each customer checked out in a suitable amount of time
- Bagged, boxed, or gift-wrapped sold merchandise per customer's request
- Assisted customers in finding supplies they needed, took phone calls, and used cash register
- Maintained knowledge of current sales and promotions, policies regarding payment, exchanges and security practices
- Greets cutomers with a friendly and assertive attitude
- Conversed with customers to create an open and warm environment
- Organize the store by returning all merchandise to its proper place
- Assisted customers in and out of the checkout lane with speedy, friendly, service
- Helped managers close down registers in the store at the end of the night
Helper
Renaissance
Richmond, Virginia, United States
06.2019 - 09.2020
- Cleaned, organized materials, did laundry
Education
Diploma - Veterinary Technician
Hull street Technical Center
Midlothian, VA01.2020
Diploma -
Meadowbrook High school
North Chesterfield, VA01.2020
Skills
- Register management
- Cleaning (mopping, sweeping)
- Customer service
- Fast learner
- Adaptable
Activities
- Volunteered at horse camp at Hunter Lane Stables (summer of 11th)
- Volunteered at the Chesterfield animal shelter (12th)
- Got perfect attendance Award (12th)
Coursework
- Economics and finance (10th)
- Computer/ Microsoft (11th)
Timeline
K9 handler
The Dog Stop
02.2022 - 05.2022
Cashier
Wawa
04.2021 - Current
Sales Associate/Cashier
Ollies
12.2020 - 04.2021
Helper
Renaissance
06.2019 - 09.2020
Diploma - Veterinary Technician
Hull street Technical Center
Diploma -
Meadowbrook High school