Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arali Avalos

Spring Hill

Summary

Competent Phlebotomy Technician with 3 years of experience working in high-volume, fast-paced medical office building setting. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Experienced with customer interaction and administrative duties, ensuring efficient front desk operations. Utilizes communication skills to address inquiries and resolve issues effectively. Track record of maintaining welcoming and professional environment.

Overview

4
4
years of professional experience

Work History

Phlebotomist

LabCorp
07.2024 - Current
  • Collected blood samples using venipuncture and capillary techniques to ensure patient safety and comfort.
  • Maintained accurate records of patient information and test results in electronic health record systems.
  • Provided exceptional patient care by explaining procedures and addressing concerns to reduce anxiety.
  • Collaborated with healthcare team to streamline sample processing and enhance overall lab efficiency.
  • Reduced specimen collection errors with thorough patient verification.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
  • Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
  • Packaged and shipped specimens to central lab daily.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Assisted in training and onboarding new phlebotomists.

Lab Specimen Processor

Quest Diagnostics
11.2022 - 06.2024
  • Process specimens efficiently, ensuring adherence to established protocols and guidelines.
  • Operate laboratory equipment, maintaining calibration and cleanliness for optimal performance.
  • Followed safety protocols while handling hazardous materials.
  • Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
  • Assist in training new staff on proper specimen handling and processing techniques.
  • Reduced processing errors, thoroughly reviewing and verifying specimen labels and requisition forms.

Front Desk Customer Service Representative

Lowes Home Improvment
05.2021 - 11.2022
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed multi-line phone system to ensure prompt communication.
  • Provided accurate information about service and products to guests.
  • Maintained a clean and organized front desk area for optimal guest experience.
  • Processed payments and handled cash transactions accurately.
  • Handled guest complaints with empathy and understanding, working towards satisfactory resolutions.
  • Conducted routine inventory checks of front desk supplies and materials, placing orders when necessary to maintain stock levels.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

High School Diploma -

Spring Hill High School
Spring Hill, KS

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling and preparation
  • Data entry
  • Pediatric phlebotomy
  • Medical records handling
  • Teamwork and collaboration
  • Multitasking Abilities
  • Problem solving/computer skills
  • money handling and payment processing
  • Calm and professional under pressure
  • Adaptability and flexibility
  • Phone etiquette/Billing procedures
  • Customer focus

Timeline

Phlebotomist

LabCorp
07.2024 - Current

Lab Specimen Processor

Quest Diagnostics
11.2022 - 06.2024

Front Desk Customer Service Representative

Lowes Home Improvment
05.2021 - 11.2022

High School Diploma -

Spring Hill High School

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