Arali Matlock
Omaha,NE
Summary
Dedicated professional with a strong background in patient care and communication. Proven track record in providing compassionate support, engaging clients in meaningful activities, and collaborating with healthcare teams to enhance overall quality of life.
Overview
1
1
Certification
4
4
years of post-secondary education
13
13
years of professional experience
Work History
CNA - Certified Nursing Assistant
HOLISTIC HOME HEALTH
Omaha, NE
04.2025 - Current
- Assisted with physical therapy exercises as directed by healthcare professionals
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Maintained clean, organized living environments for clients through light housekeeping tasks, enhancing comfort and safety.
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to clients, helping alleviate feelings of loneliness and promoting overall well-being.
- Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
- Coordinated medical appointments and transportation arrangements for clients, ensuring timely access to healthcare services.
CNA - Certified Nursing Assistant
North End Health Center
Omaha, NE
09.2023 - 01.2025
- Monitored vital signs and promptly reported changes or abnormalities to nursing staff, facilitating timely interventions
- Maintained clean, safe environment for patients through regular sanitization of equipment and proper waste disposal, enhancing patient safety
- Documented patient information accurately in electronic health records (EHR), ensuring continuity of care and effective communication among healthcare providers
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
Scheduler/Receptionist
Charles Drew Health Center
Omaha, NE
10.2021 - 05.2023
- Organized travel arrangements for business meetings, health care appointments, training sessions, and conferences.
Patient Care Technician
Nebraska Medicine cancer center
Omaha, NE
02.2019 - 12.2019
- Monitored patients' conditions and communicated updates to healthcare team to support collaborative patient care.
- Provided compassionate care by actively listening to patients' concerns and addressing their questions to enhance patient comfort.
- Checked patients' blood pressure, heartbeat, and pulse to ensure timely identification of health issues.
Medical Records Clerk
Midwest Allergy and Asthma Clinic
10.2015 - 11.2018
- Ensured accurate data collection files for reliable record-keeping., Secured sensitive medical information by implementing strict access controls., Kept patient face sheets current to facilitate efficient healthcare delivery.
- Managed and updated patient records within electronic health record systems to facilitate seamless access to information.
- Organized and maintained physical medical records and files.
- Organized and maintained physical medical records and files to ensure compliance with regulatory standards and enhance retrieval efficiency.
Customer Service
Walmart
12.2013 - 04.2015
- Returning/exchanging customer items, Processed customer wire transfers at Money Center, cash checks, Ensured accurate handling of cash and credit payments.; Directed customer inquiries to appropriate departments via switchboard., providing support for customer calls
- Implemented best practices, enhancing customer satisfaction and loyalty.
- Identified and resolved customer service issues, improving overall customer experience.
- Provided customer service support during events, ensuring smooth attendee interactions.
Education
High School -
North High School
Omaha, NE 08.2010 - 05.2014
Skills
- Vital Signs
- Patient Communication
- Medical Terminology
- EMR
- Medical Records
- Patient Coordination
- Data Collection
- Scheduling
- Patient care assistance
- Electronic health records
- Vital sign monitoring
- Infection control protocols
- Client engagement activities
- Safety procedures compliance
- Call responsiveness
- Health monitoring
- Compassion and empathy
- Critical thinking
- Patient care
Certification
- Certified Nursing Assistant (CNA) 2019-Current
- CPR Certification
Additional Information
Authorized to work in the US for any employer
Timeline
CNA - Certified Nursing Assistant
HOLISTIC HOME HEALTH
04.2025 - Current
CNA - Certified Nursing Assistant
North End Health Center
09.2023 - 01.2025
Scheduler/Receptionist
Charles Drew Health Center
10.2021 - 05.2023
Patient Care Technician
Nebraska Medicine cancer center
02.2019 - 12.2019
Medical Records Clerk
Midwest Allergy and Asthma Clinic
10.2015 - 11.2018
Customer Service
Walmart
12.2013 - 04.2015
High School -
North High School
08.2010 - 05.2014