Aram Manukyan
Murrieta,CA
Summary
Dedicated Home Health Agency Administrator with a proven track record in healthcare management and operational leadership. Leveraging 5 years of experience to optimize care delivery, drive efficiency, and foster a culture of excellence within a dynamic home health agency. Passionate about enhancing patient outcomes while ensuring compliance with industry regulations and maintaining high standards of quality care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Administrator
First Hand Home Health, Inc.
08.2020 - 09.2023
- Maintain all staff and contract personnel files.
- Assumes various duties as directed by Administration in area of personnel and accounting.
- Check compliance of visits done (on master schedule) after all notes are matched to charges, brings any scheduling problems to Administrator attention immediately.
- Performs other duties as assigned by CEO and Board of Directors.
- Call hospital Social Services department to notify them that Agency patient has been admitted to their hospital.
- Obtain weekly visit counts and reports results to DON.
- Assist in taking referrals, makes copies of referral sheets for Payroll/Billing and on-call coordinator when requested.
- Assist in coordinating services to patients while controlling and monitoring schedules changes.
- Supervised 7+ employees throughout Home Health, Advantage and DDSD Programs.
- Analyzes potential of Agency's service area to determine target markets.
- Recruit, conduct interviews and direct potential candidates to appropriate parties for hiring regarding clinical to non-clinical personnel.
- Assists full-time and part-time payroll procedures.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care by providing direct care.
- Followed care plan and directions to administer medications.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Documented patient status and reported changes in care needs.
Home Health Services Manager
Benevolent Home Health, Inc.
03.2018 - 11.2019
- Spearheaded expansion of home health services, increasing patient enrollment by 50% within 9 months time frame.
- Implemented quality assurance programs to monitor and enhance service delivery, resulting in specific outcome; improved patient satisfaction scores.
- Collaborated with interdisciplinary teams to streamline communication and improve patient care coordination.
- Developed and managed budgets, reducing unnecessary expenditures by 30% through strategic cost-saving initiatives.
- Led recruitment efforts, hired, and trained a team of caregivers and healthcare professionals, ensuring adherence to company standards and regulatory requirements.
Business Office Manager/Community Organizer
Velantro Inc. VOIP Services Provider
01.2015 - 01.2017
- Trained employees on work procedures.
- Evaluated employee job performance.
- Recruited, interviewed, and hired employees.
- Explained work procedures and company policies to staff.
- Directed billing and office support duties.
- Prepared inventory control reports.
- Resolved customer complaints.
- Prepared invoices, reports, memos and letters.
- Handled information requests for intake for admission.
- Scheduled and attended meetings to record minutes.
- Maintained records management database systems.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education
Medical Coding/Billing Program - Currently Pursing Medical Coding Certificate
UC San Diego
San Diego12.2024
Certificate of Achievement - Healthcare Administration
Glendale Community College
Glendale, CA06.2014
Bachelor of Science - Business Administration
Yerevan State University
Yerevan, Armenia02.1998
High School Diploma -
High School N:68
Yerevan, Armenia05.1993
Skills
- Healthcare Management
- Team Leadership and Development
- Strategic Planning and Implementation
- Regulatory Compliance
- Budgeting and Financial Management
- Patient Care Coordination
- Interdisciplinary Collaboration
- Communication and Relationship Building
- Case management
- Community activities
- Patient documentation
- CPR/BLS & First Aid
Certification
- Healthcare CPR/BLS & First Aid Since 2014
- COMPTIA JK0-018 Security + Certificate 2014
- COMPTIA JK0-019 Network + Certificate 2014
Timeline
Home Health Administrator
First Hand Home Health, Inc.
08.2020 - 09.2023
Home Health Services Manager
Benevolent Home Health, Inc.
03.2018 - 11.2019
Business Office Manager/Community Organizer
Velantro Inc. VOIP Services Provider
01.2015 - 01.2017
Medical Coding/Billing Program - Currently Pursing Medical Coding Certificate
UC San Diego
Certificate of Achievement - Healthcare Administration
Glendale Community College
Bachelor of Science - Business Administration
Yerevan State University
High School Diploma -
High School N:68