Aramilys Perez
Ontario,NY
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Wilmot Cancer Institute: Informatics Group
Rochester, NY
02.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Monitored over 10 employees' day-to-day activities and made plans to rectify issues resulting in communication.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Administrative Assistant
URMC
Rochester, NY
05.2021 - 02.2022
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for directory’s and staff of 10
- Created detailed expense reports to facilitate reimbursement for business expenses incurred
- Scheduled office meetings and client appointments for staff teams
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Brand Operations Manager
Victoria Secret
Victor, NY
06.2019 - 02.2020
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Trained new employees on proper protocols and customer service standards.
- Organized and delivered training sessions to assistant managers for new product content and technological advancements.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Planned, implemented and tracked sales and marketing strategies to promote brand products
- Delegated inventory daily tasks to employees, streamlining daily progress and efficiency
- Managed 46 team members across 50 departments, resulting in approximate $150k increase in annual revenue
Center Manager
Ideal Image
Savannah, GA
02.2017 - 10.2019
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Managed work and performance of more than 20 employees.
- Trained employees on proper performance of new treatments and sales techniques.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Processed payroll for over 20 employees as part of sound human resources and financial management strategies.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Managed, trained and motivated nurses and sales reps to continuously improve knowledge and abilities in medical spa field.
Education
Associate of Applied Science - Business Administration
South University
Savannah, GA01.2015
Skills
- Onboarding and Orientation
- Customer Service
- Budget Development and Management
- Staff Training
- Management Training
- Planning and Implementation
- Records Organization and Management
- Team Leadership
- Performance Monitoring and Evaluation
- MS Office
- Recruiting and Hiring
- P&L Administration
- Inventory Tracking and Management
- P&L Responsibility
- Payroll Administration and Timekeeping
Certification
- Microsoft Excel 2019 Advance, CustomGuide -
- Microsoft OneNote, CustomGuide -
- PowerPoint 2019 Intermediate , CustomGuide -
- Microsoft Outlook2019 Intermediate , CustomGuide -
Timeline
Operations Manager
Wilmot Cancer Institute: Informatics Group
02.2022 - Current
Administrative Assistant
URMC
05.2021 - 02.2022
Brand Operations Manager
Victoria Secret
06.2019 - 02.2020
Center Manager
Ideal Image
02.2017 - 10.2019
Associate of Applied Science - Business Administration
South University
- Microsoft Excel 2019 Advance, CustomGuide -
- Microsoft OneNote, CustomGuide -
- PowerPoint 2019 Intermediate , CustomGuide -
- Microsoft Outlook2019 Intermediate , CustomGuide -
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