Antoinne Benson
Champaign,IL
Summary
Dynamic mechanic with extensive experience at BT Designs, excelling in diagnostics and repairs. Proven ability to enhance service reliability through quality control measures and effective training. Skilled in engine repair and vehicle inspections, while demonstrating strong customer service and teamwork. Committed to optimizing performance and ensuring safety in all operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mechanic
BT Designs
03.2014 - 10.2025
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models to ensure optimal performance.
- Collaborated with team members to streamline repair processes, reducing turnaround times.
- Trained junior mechanics on best practices for repairs and safety protocols.
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Calculated costs of materials and labor to prepays detailed repair estimates.
Towing Operator
Andy's Towing
02.2022 - 08.2023
- Operated tow trucks to safely transport vehicles in compliance with local regulations.
- Conducted vehicle inspections to ensure safe towing practices and equipment functionality.
- Collaborated with dispatch to coordinate timely response to service requests.
- Assisted in training new operators on safety protocols and operational procedures.
- Coordinated with local law enforcement agencies when necessary, maintaining positive relationships and demonstrating respect for their authority.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
- Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
Floor Technician
AM Facility Services
10.2017 - 10.2018
- Operated advanced floor cleaning equipment, ensuring optimal cleanliness and safety standards.
- Implemented effective maintenance schedules for flooring systems, enhancing longevity and appearance.
- Quietly waxed, buffed and vacuumed floors.
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
Tire and Lube Technician
Walmart
12.2015 - 10.2017
- Conducted tire rotations and wheel alignments to ensure optimal vehicle performance.
- Performed oil changes and fluid checks adhering to safety standards and manufacturer guidelines.
- Diagnosed vehicle issues using diagnostic equipment and provided accurate recommendations for repairs.
- Maintained inventory of tires and lubricants, ensuring availability of necessary supplies for service operations.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
- Performed alignments with precision, ensuring optimal vehicle handling and reduced tire wear for clients'' vehicles.
- Checked, installed and repaired rotors, pads, and drums.
- Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
Line Operator
Dart
12.2012 - 11.2015
- Operated and monitored production machinery to ensure efficient workflow.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to streamline operations and reduce downtime.
- Trained new employees on operational procedures and safety protocols.
- Assisted in troubleshooting equipment issues to minimize disruptions in production.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Displayed strong problem-solving skills by identifying opportunities for process improvements, resulting in enhanced productivity or reduced waste.
Housekeeper
ERMC Total Facility Services
08.2011 - 11.2012
- Ensured cleanliness and sanitation of assigned areas, adhering to safety standards and protocols.
- Operated industrial cleaning equipment to maintain high cleanliness standards across facilities.
- Trained new staff on effective cleaning techniques and use of equipment for operational efficiency.
- Conducted routine inspections to identify maintenance needs and ensure compliance with hygiene regulations.
- Implemented improved cleaning processes, enhancing overall service quality and satisfaction levels.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Michele Clark Magnet High School
Chicago, IL05-2007
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Mechanical systems
- Diagnostics
- Auto and engine repair
- Workplace safety
- Vehicle inspections
- Customer service
- Steering systems
- Paint and refinishing
- Diagnostics systems
- Ignition systems
- Wheel alignment
- Safety procedures
- Documentation and reporting
- Vehicle test drives
- Tire services
- Brake systems
- Repairs
- Belt and hose replacements
- Automotive diagnostics
- Fuel systems
- Fluid exchanges
Certification
- CST - Certified Service Technician
- Certified State of Illinois Traffic Incident Management
Timeline
Towing Operator
Andy's Towing
02.2022 - 08.2023
Floor Technician
AM Facility Services
10.2017 - 10.2018
Tire and Lube Technician
Walmart
12.2015 - 10.2017
Mechanic
BT Designs
03.2014 - 10.2025
Line Operator
Dart
12.2012 - 11.2015
Housekeeper
ERMC Total Facility Services
08.2011 - 11.2012
High School Diploma -
Michele Clark Magnet High School