Highly effective Financial Analyst with 11 years of operations and 5 years of finance and accounting experience. An experienced leader with a strong background in guiding teams, exceeding expectations, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Financial Management Analyst GS-11
Defense Finance And Accounting Services
05.2024 - Current
Analyzed financial and accounting operations to recommend process improvements.
Monitored and evaluated financial systems to identify weaknesses and ensure compliance with internal controls.
Analyzed the impact of applicable laws and regulations on organizational financial policies, operations and systems and recommended changes to maintain compliance.
Successfully built trusting relationships with Defense Agency customers by offering world class customer service, providing assistance with tasks and answering questions, guidance on procedures and resolving unexpected issues, and updates regarding relevant tasks, data, and processes.
Successfully built trusting relationships with coworkers and leadership to create open lines of communication and strong collaboration to complete all tasks assigned and maintain daily operations for customers.
Specifically requested to be moved to a Defense Agency by customer leadership due to exceptional performance and customer service.
Honed knowledge and skills to become a subject matter expert in resolving difficult requests from customer agencies.
Regularly sought out by teammates and internal DFAS customers for help resolving tasks requiring in-depth analysis and critical thinking.
Managed SPARTA ticket system for customer Defense Agency assigning ticket requests between 5 employees and ensuring they were completed in a timely manner.
Trained new employees in job duties and provided assistance and guidance in navigating DFAS as a new hire.
Became an expert in utilizing and navigating applications and information systems including DAI, DCAS, DARTS, SPARTA, PIEE, CEDMS, GoDocs, UMD Database Launcher, ADS, WAWF, MyInvoice, EDA, and SDW.
Completed 303 DARTS/SPARTA ticket requests, exceeding the next highest performer by 27%.
Resolved 305 Unmatched Disbursements with an absolute value of $10,835,418.86.
Processed 24 DCAS 1081 Corrections.
Processed 133 TDD 1081 Interest Corrections.
Completed ESJDI Project saving DFAS $124,540.41 annually in labor costs.
Financial Management Analyst GS-9
Defense Finance And Accounting Services
04.2023 - 05.2024
Analyzed financial and accounting operations
to recommend process improvements.
Monitored and evaluated financial systems to identify weaknesses and ensure compliance with internal controls.
Analyzed the impact of applicable laws and regulations on organizational financial policies, operations and systems and recommended changes to maintain compliance.
Worked directly with Defense Agency customers to build a trusting relationship by offering world class customer service, providing assistance with tasks and answering questions, guidance on procedures and resolving unexpected issues, and updates regarding relevant tasks, data, and processes.
Worked to build trusting relationships with coworkers and leadership to create open lines of communication and strong collaboration to complete all tasks assigned and maintain daily operations for customers.
Managed DARTS ticket system for multiple Defense Agencies assigning ticket requests between 7 employees and ensuring they were completed in a timely manner.
Became proficient in utilizing and navigating applications and information systems including DAI, OBIEE, DCAS, DARTS, Power Steering, PIEE, CEDMS, GoDocs, AMPS, UMD Database Launcher, ADS, WAWF, MyInvoice, EDA, SDW, and ODS.
Completed 301 DARTS ticket requests, exceeding the next highest performer by 20%.
Resolved 947 Unmatched Disbursements with an absolute value of $111,111,292.10.
Processed 51 DCAS 1081 Corrections.
Processed 278 TDD 1081 Interest Corrections.
Performed root cause analysis to help eliminate recurring issue requiring manual payment of invoices unpaid without holds for customer Defense Agency.
Achieved goal of learning how to process every type of ticket request within first 6 months of employment.
Accounts Payable Clerk
United States Postal Service
06.2018 - 08.2021
Maintained accounts payable for over 40 contractors totaling over $1 million annually, including proper maintenance of all data and records
Utilized US Bank, Voyager, VISA, Microsoft Excel, Microsoft Access, SEAM, and EBuy2 systems and programs to maintain accounts in accordance with company policy, as well as identify any weaknesses
Stayed on top of applicable federal and state requirements to keep facility compliant
Advised management on appropriate use of all forms of payment and recommended changes to ensure compliance with company policy and federal laws and regulations
Recommended reorganization of accounts payable processes decreasing supplier payment delays from 14-28 to 5-7 days
Recommended changes to company policies and procedures to comply with Sarbanes-Oxley Act
Investigated daily variances and corrected errors to resolve discrepancies
Reviewed vendor invoices for appropriate documentation and validity prior to payment
Maintained good working relationships with contractors and resolved disputes
Interim Operations Supervisor
United States Postal Service
01.2021 - 03.2021
Implemented strategic plans as well as contributed to evaluation and analysis of business objectives
Increased efficiency and effectively supervised 35 team members to achieve optimal productivity
Streamlined processes to enhance operational productivity and overall traceability
Ensured physical condition of facility and equipment were properly maintained
Cultivated relationships with union leadership to maintain labor standards and resolve grievances
Logistics Clerk
United States Postal Service
02.2016 - 06.2018
Worked in warehouse logistics maintaining distribution, inventory, procurement, volume and budget forecasting, customer service, consolidation and reporting on key supply metrics, and record keeping
Responsible for $5 million in inventory
Subject matter expert in company WMS and ERP system and trained others in its functions and capabilities
Built strong relationships with internal and external customers, management, and coworkers creating open lines of communication and achieving improved efficiency and results in assigned tasks
Second Class Petty Officer - Military Intelligence
United States Navy
03.2009 - 03.2013
Mentored and supervised 30 personnel within division, providing positive guidance for professional and personal development
Directed safe and secure operations of over $35 million worth of government property, resulting in no loss of equipment or negative incidents
Ran divisional maintenance, supply, and safety programs achieving increased operational efficiency by 35%, reducing supply delays by 50%, and zero work related injuries
Trained 12 junior noncommissioned officers to develop them into future leaders
Education
MBA - Business Administration
Indiana Wesleyan University
Indianapolis, IN
04.2022
Bachelor of Science - Business Management
Indiana Wesleyan University
Marion, IN
02.2018
Skills
Strategic Planning
Budgeting
General Accounting
Finance
Leadership
Communication
Analytical Thinking
Problem Solving
Attention to Detail
Time Management
Microsoft Office
Certification
Six Sigma Champion Certified (SSCC)
Six Sigma Lean Black Belt Professional (LBBP)
Six Sigma Green Belt Certified
Project Management - Lean Process Certified
Timeline
Financial Management Analyst GS-11
Defense Finance And Accounting Services
05.2024 - Current
Financial Management Analyst GS-9
Defense Finance And Accounting Services
04.2023 - 05.2024
Interim Operations Supervisor
United States Postal Service
01.2021 - 03.2021
Accounts Payable Clerk
United States Postal Service
06.2018 - 08.2021
Logistics Clerk
United States Postal Service
02.2016 - 06.2018
Second Class Petty Officer - Military Intelligence
United States Navy
03.2009 - 03.2013
Bachelor of Science - Business Management
Indiana Wesleyan University
Six Sigma Champion Certified (SSCC)
Six Sigma Lean Black Belt Professional (LBBP)
Six Sigma Green Belt Certified
Project Management - Lean Process Certified
MBA - Business Administration
Indiana Wesleyan University
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