Arandi Morales
San Fernando,CA
Summary
To obtain a full time job position within a company that will allow me the opportunity to utilize my extensive customer service, Shipping Clerk , Receptionist and to benefit from the organization.
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Experienced Shipping Clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
- Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Kohl’s Beauty advisor/POC /Customer service
Kohl’s
02.2019 - 03.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Shipping Clerk
Puretekcorp
03.2023 - Current
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Reviewed order data to verify transactions and shipping dates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Responded to inquiries from callers seeking information.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Receptionist
Puretekcorp
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
Education
High School Diploma -
ASSURANCE LEARNING ACADEMY
02.2020
Skills
- Bookkeeping
- Data Entry
- Administrative Support
- Scheduling
- File Management
- Mail Handling
- Data Inputting
- Cash Handling
- Call Routing
Timeline
Receptionist
Puretekcorp
10.2023 - Current
Shipping Clerk
Puretekcorp
03.2023 - Current
Kohl’s Beauty advisor/POC /Customer service
Kohl’s
02.2019 - 03.2021
High School Diploma -
ASSURANCE LEARNING ACADEMY