Arantxa Garcia
Grand Prairie,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate/Cashier
Papaya Clothing
Grand Prairie, TX
06.2015 - 07.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Medical Assistant/Receptionist
Md Pediatric Associates
Dallas, TX
08.2020 - 01.2024
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Protected patients by observing strict HIPAA guidelines.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Gathered, transcribed and typed medical information into charts.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Medical Assistant Certificate - Medical Assisting
Concorde Career College
Grand Prairie, TX02-2020
High School Diploma -
Masters Learning Institute
Fort Worth, TX05-2017
Skills
- Relationship Building
- Fitting room maintenance
- Cash Handling
- Cash Handling Accuracy
- Customer Service
- Positive and professional
- Conflict Resolution
Languages
English
Full Professional
Spanish
Full Professional
Certification
- CPR CERTIFICATION
- BLS CERTIFICATION
Timeline
Medical Assistant/Receptionist
Md Pediatric Associates
08.2020 - 01.2024
Sales Associate/Cashier
Papaya Clothing
06.2015 - 07.2024
Medical Assistant Certificate - Medical Assisting
Concorde Career College
High School Diploma -
Masters Learning Institute
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