Dynamic professional with extensive experience in retail sales and team management. Known for exceptional problem-solving skills and effective communication, successfully implementing strategies that boost customer engagement and drive sales growth.
Overview
5
5
years of professional experience
Work History
Unit Assistant
Carthage
Carthage, NY
03.2026 - Current
Toileting Care: Assisting with restroom visits, changing incontinence briefs, and emptying catheter bags.
Meal Assistance: Serving food trays, physically feeding residents who cannot feed themselves, and monitoring their food.
ADL Supports: Helping residents dress, groom, shower, and maintain personal hygiene.
Sales Supervisor
The Fragrance Outlet
Gurnee, Illinois
05.2023 - 11.2025
Supervised daily sales operations and team performance in a retail fragrance environment.
Monitored daily operations of the sales team, including customer service, product knowledge, and marketing initiatives.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
Demonstrated a high level of customer service by engaging clients and offering sales floor assistance.
Developed and implemented sales strategies to increase the customer base.
Sales Associate
love shoes
Gurnee, Illinois
05.2021 - 06.2024
Assisted customers in selecting footwear and accessories to enhance the shopping experience.
Processed transactions accurately using point-of-sale systems for customer purchases.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.