
Accomplished Lead Medical Receptionist with a proven track record at All Care Wellness Inst., specializing in patient scheduling and office administration. Demonstrated ability to enhance patient experience through efficient process management and staff training. Skilled in HIPAA compliance and insurance verification, contributing to a 20% increase in community engagement.
Directed tasks and responsibilities of medical front-desk staff and support team.
Coordinated patient appointments.
Facilitated efficient check-in and check-out for patients.
Handled prior authorizations efficiently.
Managed intake process efficiently.
Coordinated outreach initiatives to enhance community engagement.
Managed intern recruitment and onboarding.
Facilitated seamless onboarding by providing specialized training to incoming staff such as Nurse Practitioners.
Facilitated patient admission and discharge processes.
Handled appointment bookings with precision.
Utilized EMR system to accurately update patient records.
Coordinated seamless transitions for patient movements.