Summary
Overview
Work History
Education
Skills
Timeline
Sara Moraux

Sara Moraux

Acushnet,MA

Summary

Accomplished Lead Medical Receptionist with a proven track record at All Care Wellness Inst., specializing in patient scheduling and office administration. Demonstrated ability to enhance patient experience through efficient process management and staff training. Skilled in HIPAA compliance and insurance verification, contributing to a 20% increase in community engagement.

Overview

17
17
years of professional experience

Work History

Lead Medical Receptionist

All Care Wellness Inst.
12.2022 - Current

Directed tasks and responsibilities of medical front-desk staff and support team.

Coordinated patient appointments.

Facilitated efficient check-in and check-out for patients.

Handled prior authorizations efficiently.

Managed intake process efficiently.

Coordinated outreach initiatives to enhance community engagement.

Managed intern recruitment and onboarding.

Facilitated seamless onboarding by providing specialized training to incoming staff such as Nurse Practitioners.

Emergency Room Technician

St Luke’s Hospital
04.2015 - 11.2021
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Quickly responded to codes and cardiac monitor alarms.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Liaised between nurses, physicians, patients and visitors.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Continuously monitored patients and reported changes to head nurses and physicians.

Patient Administration Specialist

United States Army Reserve
08.2008 - 11.2013

Facilitated patient admission and discharge processes.

Handled appointment bookings with precision.

Utilized EMR system to accurately update patient records.

Coordinated seamless transitions for patient movements.

Education

Certificate - Patient Administration

Fort Sam Huston , San Antonio, TX

High School Diploma - Appliance Repair Technology

Greater New Bedford Vocational High School, New Bedford, MA
05.2006

Skills

  • Insurance verification
  • Patient registration
  • Patient scheduling
  • Document management
  • Front desk operations
  • HIPAA compliance
  • Office administration
  • Appointment management
  • Letter preparation
  • Co-payment collection
  • Medical terminology

Timeline

Lead Medical Receptionist - All Care Wellness Inst.
12.2022 - Current
Emergency Room Technician - St Luke’s Hospital
04.2015 - 11.2021
Patient Administration Specialist - United States Army Reserve
08.2008 - 11.2013
Fort Sam Huston - Certificate, Patient Administration
Greater New Bedford Vocational High School - High School Diploma, Appliance Repair Technology
Sara Moraux