Arasazue Madrigal
San Fernando,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Do It Yourself/Constuction
Self Employed Web
Acton, CA
03.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
- Assistant handyman work that included demolition, stucco, painting, and tile work, wiping granite.
- Clean up that included, before, and after each job.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Homemaker/Babysitter
Self-Employed
San Fernando, CA
02.2014 - 07.2023
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
Assesstant Manager
McDonald's Restaurant
Pacoima, CA
02.2011 - 12.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
High School Diploma -
San Ferando High School
San Fernando, CA06-2006
Skills
- Training & Development
- Planning
- Leadership
- Relationship Building
- Calm Under Pressure
- Quality Assurance
- Microsoft Word
- Teamwork and Collaboration
- Supervision and leadership
- Time Management
- Friendly, Positive Attitude
- Fluent in Spanish and English
- Excellent Communication
- Dependable and Responsible
Languages
Spanish
Native/ Bilingual
Timeline
Do It Yourself/Constuction
Self Employed Web
03.2020 - Current
Homemaker/Babysitter
Self-Employed
02.2014 - 07.2023
Assesstant Manager
McDonald's Restaurant
02.2011 - 12.2013
High School Diploma -
San Ferando High School