Arash Veysi
Irvine,CA
Summary
Dedicated and results-driven Senior Corporate Director of Information Technology with 20 years of experience leading cross-functional IT teams, implementing innovative solutions, and driving digital transformation. Seeking an opportunity to leverage my expertise in IT strategy and project management to enhance operational efficiency and drive business growth. Encouraging manager and analytical problem-solver with talents for leading and motivating. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Senior Corporate Director, Information Technology
Montage International
04.2022 - Current
- Developed and executed IT strategy, aligning technology initiatives with business objectives and ensuring delivery of high-quality IT services.
- Successfully led migration of PMS, POS, and CRM to cloud-based infrastructure, reducing infrastructure costs and increasing scalability.
- Played pivotal role in launching new hotels, actively participating in all technology-related aspects of opening process.
- Provided leadership and strategic oversight for team of 17 IT Directors representing various hotels within Montage international portfolio.
- Established strong vendor relationships and negotiated favorable contracts, reducing IT procurement costs.
- Collaborated with cross-functional teams to identify and prioritize IT projects.
- Recruited, trained, mentored, and engaged highly successful operations leadership team.
- Met regulatory, compliance, and safety requirements.
- Championed relationship building, cross-collaboration, and mentorship throughout strategic partners.
- Developed business plans to capitalize on new services and facilitate successful future growth and practice acquisitions.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Corporate Director, Information Technology
Montage International
06.2018 - 03.2022
- Managed ateam of 9 IT professionals responsible for network administration, server maintenance, and end-user support.
- Developed and executed IT strategies aligning with business goals, enhancing operational efficiency, and ensuring data security.
- Developed and tested disaster recovery and business continuity plans, minimizing downtime during critical incidents.
- Successfully led deployment and integration of critical hotel systems, including Property Management System (PMS), Point of Sale (POS), and SPA Applications, ensuring seamless operations and guest satisfaction.
- Ensured successful training of hotel staff on newly deployed systems, resulting in improved efficiency and guest service.
- Collaborated with cross-functional teams, including project management, hotel management, vendors, and IT staff, to plan, coordinate, and execute technology setup for hotel openings.
- Played pivotal role in launching new hotels, actively participating in all technology-related aspects of opening process.
Enterprise IT Operations Manager
Montage International
03.2015 - 04.2018
- Directed enterprise-wide IT operations, managing team of 5 IT professionals and ensuring reliability and performance of organization's technology infrastructure.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Established positive and effective communication among department and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw day-to-day IT operations, including network administration, server management, hardware and software support, and IT service management
- Led migration to virtualized server environment, reducing hardware and energy costs while improving scalability and redundancy.
- Managed vendor relationships, negotiated contracts for cost savings, and ensured compliance with service level agreements (SLAs).
IT Director
Montage International
05.2011 - 05.2015
- Played key role in ongoing network design, reevaluation, and optimization to keep pace with company growth.
- Identified opportunities for application optimization, redesign, and development and troubleshot and resolved user and application issues
- Worked closely with management teams to plan, develop, and execute technical strategies aligned with our vision.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure to assess areas needing improvement and develop solutions.
- Led and assisted technical upgrade projects for hotels by working and coordinating with consultants and developers for integrations.
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Communicated regularly with operations and stakeholders concerning data exchange and technology integration.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Oversaw development and implementation of improvements to support and network operations.
IT Technician
Montage Laguna Beach
10.2005 - 05.2011
- Managed system-wide operating system and software deployments as well as related software upgrade problems. Established, repaired, and optimized networks by installing wiring, cabling, and devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored server room, wireless network, and other server infrastructure, keeping systems running smoothly.
- Maintained office PCs, networks, and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Corrected connectivity faults to restore user access to local networks' cloud-based storage.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software, and network issues.
- Configured hardware, devices, and software to set up workstations for employees.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Generated reports to track performance and analyze trends.
- Helped streamline repair processes and update procedures for support action consistency.
Education
High School Diploma -
Hashtom E Shahrivar
Tehran06.1999
Computer Engineering
Global Knowledge
Los Angeles, CA2012
Microsoft Certified Professional
Microsoft
Online2009
Computer Science
Saddleback College
Mission Viejo, CA2009
Computer And Networking
Orange Cost Collage
Orange, CA2008
Computer System Administration
Mogtameh Fanieh Tehran (MFT)
2004
Skills
- IT Strategy and Planning
- Risk Management
- Cloud Computing and Infrastructure Management
- Digital Transformation
- Vendor Management
- Project and Program Management
- Budgeting and Financial Management
- ITIL Best Practices
- Team Leadership and Development
- Department Oversight
- Operations Management and Organizational Structuring
- Revenue Growth
Timeline
Senior Corporate Director, Information Technology
Montage International
04.2022 - Current
Corporate Director, Information Technology
Montage International
06.2018 - 03.2022
Enterprise IT Operations Manager
Montage International
03.2015 - 04.2018
IT Director
Montage International
05.2011 - 05.2015
IT Technician
Montage Laguna Beach
10.2005 - 05.2011
High School Diploma -
Hashtom E Shahrivar
Computer Engineering
Global Knowledge
Microsoft Certified Professional
Microsoft
Computer Science
Saddleback College
Computer And Networking
Orange Cost Collage
Computer System Administration
Mogtameh Fanieh Tehran (MFT)
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