Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
President of an Operation
Full Service Car Wash And Detailing Industry
Ramsey, Minnesota
11.2006 - 02.2023
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Employed optimal safety practices to reduce worksite complaints and hazards.
Established innovative policies to improve organizational performance and increase customer satisfaction.
Reduced operational costs through strategic cost management initiatives.
Prepared monthly and annual budget forecasts and monitored performance to meet organizational objectives.
Maintained P&L and Payroll.
Analyzed industry trends and tracked competitor activities to inform decision making.
Established and maintained strong relationships with customers, vendors and strategic partners.
Communicated business performance, forecasts and strategies with management.
Founded performance- and merit-based evaluation system to assess staff performance.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Territory Sales Executive
Empi Inc.
Shoreview, MN
05.2000 - 07.2006
Conducted regular market analysis to identify new opportunities for territory sales growth.
Established successful account relationships by building rapport and maintaining consistent communication.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Researched competitor activity and used findings to develop sales growth strategies.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed over 45 accounts within Minnesota and Wisconsin territory.
Developed and monitored sales representative goals and performance to drive territory goals.
Trained and mentored sales representatives in sales techniques and strategies.
Negotiated prices, terms of sales and service agreements.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Met existing customers to review current services and expand sales opportunities.
Achieved or exceeded company-defined sales quotas.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Monitored service after sale and implemented quick and effective problem resolutions.
Sales Manager
Circuit City Stores
Edina, MN
02.1999 - 01.2000
Managed day-to-day staffing and handled scheduling for all store employees.
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Trained team members in successful strategies to meet operational and sales targets.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales Associate
Circuit City Stores
Maplewood , MN
06.1996 - 02.1999
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Provided positive first impressions to welcome existing, new, and potential customers.
Generated new sales leads to achieve and exceed monthly sales goals.
Education
Associate of Arts - Medicine
Minneapolis Community And Technical College
Minneapolis, MN
09.1993 - 06.1996
Associate of Applied Science - Physical Therapy Assistance
University of St.Catherine
Minneapolis
09.1997 - 06.2000
Skills
Staff Management
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Interests
Family, Health, sports and Travel
Timeline
President of an Operation
Full Service Car Wash And Detailing Industry
11.2006 - 02.2023
Territory Sales Executive
Empi Inc.
05.2000 - 07.2006
Sales Manager
Circuit City Stores
02.1999 - 01.2000
Associate of Applied Science - Physical Therapy Assistance
University of St.Catherine
09.1997 - 06.2000
Sales Associate
Circuit City Stores
06.1996 - 02.1999
Associate of Arts - Medicine
Minneapolis Community And Technical College
09.1993 - 06.1996
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