Arath Mejia
El Paso
Summary
Motivated and dependable Shift Leader with over five years of experience in fast-paced hospitality environments. Proven ability to lead teams, resolve conflicts, and deliver exceptional customer service. Currently pursuing a Bachelor of Science in Civil Engineering with a strong interest in applying analytical, technical, and organizational skills to engineering-related roles. Skilled in food safety management, employee training, mixology, and database applications. Bilingual in English and Spanish.
Overview
6
6
years of professional experience
Work History
Mixologist
Great American Steakhouse Hospitality
07.2024 - Current
- Create a wide range of cocktails and beverages with precision and flair.
- Provide personalized service to customers, enhancing guest satisfaction and loyalty.
- Maintain clean and organized bar area in accordance with health and safety regulations.
- Manage bar inventory and restocking, reducing waste and improving efficiency.
- Collaborate with team members to streamline service in high-volume settings.
Server Shift Leader
Los Toreados Restaurant
02.2023 - 10.2024
- Supervise and support front-of-house staff during daily operations to ensure top-tier customer service.
- Train and mentor new servers to meet company standards and enhance performance.
- Enforce food safety regulations and maintain cleanliness and organization across all service areas.
- Address and resolve customer concerns efficiently to protect brand reputation.
- Assist kitchen with food prep and manage high-volume dining room operations.
Server
Los Jarrones Mexican Food
02.2019 - 10.2023
- Delivered high-quality service to a large customer base, enhancing guest satisfaction.
- Handled transactions using POS systems with 100% accuracy in cash and card handling.
- Memorized full menu and daily specials to improve order accuracy and upsell opportunities.
- Trained new staff in service procedures, customer interaction, and team collaboration.
- Assisted in opening/closing duties, including sanitation, inventory, and table setup.
Education
Bachelor of Science - Civil Engineering
The University of Texas at El Paso
El Paso, TX12.2026
Associate of Science - Education
El Paso Community College
El Paso, TX06.2022
Skills
- Mixology & Hospitality Service
- Food Safety & Quality Control
- Customer Service & Upselling
- Team Leadership & Staff Training
- Conflict Resolution & Communication
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Time Management & Multitasking
- Bilingual: English & Spanish
- Basic AutoCAD & Technical Writing (course-related)
Languages
Spanish
Full Professional
Timeline
Mixologist
Great American Steakhouse Hospitality
07.2024 - Current
Server Shift Leader
Los Toreados Restaurant
02.2023 - 10.2024
Server
Los Jarrones Mexican Food
02.2019 - 10.2023
Associate of Science - Education
El Paso Community College
Bachelor of Science - Civil Engineering
The University of Texas at El Paso
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