Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arath Perez

BROWNSVILLE,TX

Summary

Dynamic bilingual sales associate with proven success at Connexus and Anywhereworks, enhancing customer satisfaction through expert product knowledge and effective communication. Achieved higher sales conversion rates by utilizing persuasive techniques and fostering long-term relationships. Recognized for reliability and teamwork, consistently exceeding sales targets while ensuring an organized and appealing store environment.

Overview

2
2
years of professional experience

Work History

Bilingual Serivce Associate

Anywhereworks
08.2024 - 03.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
  • Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Bilingual Sales Associate

Connexus
02.2023 - 05.2024
  • Conducted product demonstrations to showcase features and benefits, resulting in higher sales conversion rates.
  • Coordinated with suppliers to ensure timely delivery of products, minimizing the risk of stock shortages during peak shopping periods.
  • Participated in weekly team meetings to discuss strategies for improving overall store performance using bilingual capabilities as an asset.
  • Adhered to company policies regarding loss prevention, consistently maintaining vigilance and reporting any suspicious activity to management for investigation.
  • Supported store operations by ensuring an organized and visually appealing environment that attracted a diverse clientele.
  • Provided expert guidance on product selection based on individual needs, earning trust among customers as a reliable source of information.
  • Collaborated with team members to achieve monthly sales goals, consistently exceeding targets.
  • Developed strong rapport with clients by addressing inquiries and resolving concerns promptly, fostering long-term relationships.
  • Enhanced customer satisfaction by providing personalized service and product recommendations in both English and Spanish languages.

Education

IDEA Brownsville
Brownsville, TX

Skills

  • Goal oriented
  • Fluent bilingualism
  • Persuasion techniques
  • Sales presentations
  • Cold calling
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Active listening
  • Effective communication
  • Decision-making
  • Cash handling
  • Customer engagement
  • Relationship building
  • Team building
  • Self motivation
  • Product knowledge
  • Sales process
  • Goal setting
  • Professionalism
  • Sales strategy
  • Adaptability
  • Sales reporting
  • Processing payments
  • Order processing
  • Sales techniques

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Bilingual Serivce Associate

Anywhereworks
08.2024 - 03.2025

Bilingual Sales Associate

Connexus
02.2023 - 05.2024

IDEA Brownsville

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Arath Perez