Work History
Summary
Skills
Timeline
Generic

Laki Mohamud

Saint Paul,MN

Work History

Front Desk Agent

Kamaha
Saint Paul, VA
03.2016 - 03.2016
  • Maintained account records.
  • Prepared weekly employee work schedules for 25  team members. 
  • Reported maintenance problems to the appropriate personnel.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Answered and quickly redirected up to 60 calls pertwo munites.
  • Responded to inquiries and researched and resolved problems related to transactions handled by the department. 

Summary

Influential individual in the hospitality industry with a strong desire to help guests create memorable experiences. Multilingual and compassionate but able to handle any situation with poise. Seeking an overnight front desk position assisting hotel guests.

Skills

  • Corporate branding
  • Conflict resolution
  • Impression management
  • Reporting capabilities
  • Room assignments
  • Lobby auditing
  • Emphasizing aptitude
  • Hospitality
  • Local arts and culture
  • Supply replenishment
  • Decision-making abilities
  • Social perceptiveness
  • Providing information
  • Bilingual capability
  • Cash handling
  • Word processing
  • Administrative support
  • Conflict and issue documentation
  • Bookkeeping
  • Registration processing
  • Customer service
  • Time management
  • Office management
  • Registration
  • Check in and check out
  • Conference and meeting planning
  • Problem-solving skills
  • Guest services
  • Clerical duties

Timeline

Front Desk Agent

Kamaha
03.2016 - 03.2016
Laki Mohamud