Arba Belegu
Bronx
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills. Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
3
3
years of professional experience
Work History
Intern
General Council of Kosovo
09.2024 - 01.2025
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Operated intelligence exchange activities with foreign governments and international affiliates.
- Elevated overall productivity by providing efficient administrative support such as answering phones, scheduling appointments, and managing correspondence.
- Enhanced document accuracy by proofreading and editing legal documents for proper grammar, spelling, punctuation, and formatting.
Assistant Manager
A&A Valet
01.2024 - 08.2024
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
- Conducted regular inventory checks and placed orders for supplies as needed
- Coordinated schedules for staff to ensure adequate coverage during business hours
- Worked closely with manager to develop strategies for improving sales and customer satisfaction
- Investigated customer complaints, identifying and changing processes to remove faults
Hostess Manager
Royal 35 Steakhouse
09.2023 - 07.2024
- Handled customer complaints professionally, working to resolve issues in timely manner
- Collaborated with management and kitchen staff to coordinate guest reservations and seating arrangements
- Trained new hostesses on restaurant policies, procedures, and customer interactions
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
Event Hostess
Benjamin Steakhouse
09.2022 - 01.2023
- Organized events with selection of best venues, catering, freelance staff and MCs
- Served as main point of contact for venue staff, ensuring clear communication throughout event
- Facilitated audience engagement by encouraging questions, comments, or participation in activities
- Maintained organized files containing relevant documents such as contracts, invoices, permits, insurance policies related to events
Manager's Assistant
Prince Coffee House
11.2021 - 06.2022
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
- Monitored store cleanliness and presentation, addressing any areas in need of improvement immediately
- Managed daily operations of store to ensure efficiency and productivity
- Supervised team of employees, providing guidance and support for their professional development
Education
Bachelor of Science (B.S.) - Political Science
The City College of New York
New York, NY05.2026
Skills
- Ethical Leadership
- Problem-Solving
- Self Motivation
- Goal-Oriented
- Public Speaking
- Excellent Communication
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Turkish
Limited Working
Timeline
Intern
General Council of Kosovo
09.2024 - 01.2025
Assistant Manager
A&A Valet
01.2024 - 08.2024
Hostess Manager
Royal 35 Steakhouse
09.2023 - 07.2024
Event Hostess
Benjamin Steakhouse
09.2022 - 01.2023
Manager's Assistant
Prince Coffee House
11.2021 - 06.2022
Bachelor of Science (B.S.) - Political Science
The City College of New York
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