Arber Duka

As experienced Telecommunication Engineer, I would like to raise my professional skills. To participate as a team member in a dynamic work environment focused to providing superior value and service. A skilled and proven IT Professional and Telecommunication in the design, deployment, and maintenance of high-performance information management systems with over 10 years of experience within international companies. A self-starter with proven ability to manage multiple products and implement critical infrastructure projects. Expert in implement complex systems and helping the organization to establish robust controls frameworks to address issues with internal processes. High integrity, challenging but fair who is now looking for fresh role to continue to personally develop, further challenge and enhance experience gained whilst capitalizing on existing skills. Common European Framework of Reference for Languages Communication skills - Good communication skills gained through my experience as Solution manager Influence customers based on a proven methodology. Good filling and organizational skills Good customer-relations background Ability to detect and interact with decision makers Ability to work under pressure Ability to work in group Organizational / managerial skills - Leadership Manager Team player Job-related skills Electronics and Telecommunication background Sharp as a tack Enthusiastic Deadline management Team-focused Community advocate Analytical and narrative writing Project Involved Role

Projects Involved -




• HP DAAS Microsoft Connected Cache Solution implementation on Global large scale (EMEA, APJ and AMER) – Dec 2021 – Feb 2022

For customers like Ericsson, SHELL, Loreal, Nomura, Carlsberg , DHL, OldNationalBank , Dyson etc (Estimated imaging deployments for 800,000 Devices for 1 year).

Leading onboarding process and architectural review with clients

Hosting solution environment on Azure and separate CDNs

Tools creation such as Paging systems to support device deployments on ODMs (factories) and controlling status for devices (Microcontroller to facilitate operators daily maintenance tasks for SCCM / ConnectedCache solution)




• MRF/VNF mOne Voice Mail solution for Rogers / VERIZON / DTAG June 2017 – December 2018

Role

Openstack Infrastructure Testing lab preparation

Services installation and integration, HEAT templates and Image QCOW2 production

Capacity Testing

Provisioning Testing




• Re-Branding AMC to Telekom Albania (Deutsche Telekom) May 2015 – July 2015

Role:

Migration/Implementation of SMS notification based on Deutsche Telekom standard for a batch of ~ 3 MIL subs

Migration of IVR announcement to Deutsche Telekom standard




• Telenor Prepaid System Upgrade August 2014 – September 2015

Role:

Migration/Rollback strategy using Informix DB SQL Functions/Procedures and Shell/KSh/Perl Scripting for database migration assuring migration of prepaid data system within 1 hr.

Fast Rollback System for data replication between new and old System assuring rollback data within 1 hr

Scripting for data rollback in case of Fast Rollback failure with speed 1.5 hr for all prepaid system data.

Creation of Migration Verification and data replication check scripting mechanism between both old and new prepaid platforms assuring Data Replication verification on daily basis

Consultant for issue resolution and fix implementation on charging system

Facilitating Daily basis Support work by creating automated scripting/database function/ procedures based on Customer Requirement




• Intracom Telecom Albania ISO 27001 System Preparation/Certification

October 2014 – December 2014

Role:

Information Security Auditor




• IMPLEMENT AND UPGRADE COSMOTE PREPAID SYSTEM

August 2012 – November 2015 (Expected)

Role:

Sharing knowledge from successful AMC new prepaid implementation and migration

Review procedures for Database migration and API System Migration

Sharing information about issue finding and resolution providing failed scenarios and resolution




• IMPLEMENTATION Monitoring and SOS Intelligent (Avenger Technology) Service for Albanian Ministry of Interior

Role:

Intelligent Camera implementation

SQL Server 2005 implementation/configuration

· Customer Care Management System Storage Upgrade

November 2013

Role:

New storage Implementation/configuration and data migration

· RISE OF DISASTER RECOVERY SYSTEMS OF NATIONAL CIVIL REGISTER November 2015 - February 2016

Role:

New storage Implementation/configuration and data migration. RISE OF DISASTER RECOVERY SYSTEMS OF CIVIL platform centred WORK to restore disaster (disaster recovery, DRC), CONTINUITY OF EMPLOYMENT (Business Continuity, BCC) AND BACKUP FOR STATE DATABASES