Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

ARBER GJINOLLI

Fort Worth,TX

Summary

Dynamic and detail-oriented server with over six years of experience in fine dining restaurants in New York City. Demonstrated expertise in exceptional customer service in high-pressure environments, ensuring a memorable dining experience for guests. Proficient in fine dining etiquette and menu knowledge, with a strong ability to anticipate guest needs and respond to inquiries with professionalism and courtesy. Adept at collaborating with kitchen staff and management to maintain service flow and uphold quality standards. Recognized for building rapport with clientele, resulting in repeat business and positive reviews. Committed to continuous improvement and staying current with industry trends to enhance service delivery.


Overview

4
4
years of professional experience

Work History

Server

Electric Lemon
12.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

SERVER

MAMO Restaurant
03.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

SERVER

Antique Garage
05.2023 - 02.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Served food and beverages promptly with focused attention to customer needs.

SERVER

Jack's Wife Freda
09.2021 - 05.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Met with chef to review daily specials and menu changes.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Informed customers about daily and seasonal specials.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Hospitality

LaGuardia Community College of The City University of New York
Long Island City, NY

Skills

  • Guest relations management
  • Food spoilage prevention
  • High-volume service management
  • Guest Seating Arrangements
  • Attention to detail in order processing
  • Daily Specials Memorization

Languages

Albanian
Full Professional

Timeline

Server

Electric Lemon
12.2024 - 07.2025

SERVER

MAMO Restaurant
03.2024 - 07.2025

SERVER

Antique Garage
05.2023 - 02.2024

SERVER

Jack's Wife Freda
09.2021 - 05.2023

Hospitality

LaGuardia Community College of The City University of New York

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ARBER GJINOLLI