Arbi Berberi
Norwood,MA
Summary
Dynamic Business Manager and Co-Founder at PNProducts with expertise in project management and team leadership. Proven track record in optimizing operations and enhancing customer satisfaction. Skilled in budget management and strategic planning, driving efficiency and fostering strong client relationships. Successfully implemented marketing strategies that increased product visibility and engagement.
Overview
7
7
years of professional experience
Work History
Business Manager and Co-Founder
PNProducts
Tirana, Albania
09.2021 - 12.2022
- Assisted in managing daily operations and supporting team activities.
- Coordinated inventory management and ensured product availability for customers.
- Engaged with customers to address inquiries and resolve issues effectively.
- Supported administrative tasks such as scheduling meetings and maintaining records.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Participated in training sessions to learn company policies and operational procedures.
- Maintained a clean and organized workspace to enhance team productivity.
- Contributed to marketing efforts by promoting products through social media channels.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Determined customer needs and calculated payment options based on consultative sales process.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Developed and implemented policies and procedures to improve operational efficiency.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Drove high performance by developing team members.
- Facilitated communication between different teams within the organization through regular meetings.
- Collaborated with other departments within the organization to coordinate project efforts.
- Prepared monthly financial statements for review by executive leadership team.
- Improved tools to enable better tracking and business analysis.
Project Coordinator
MESTO SHPK
Tirana, Albania
10.2019 - 03.2021
- Coordinated project schedules and timelines for various initiatives.
- Assisted in preparing project documentation and reports for stakeholders.
- Organized team meetings to discuss project progress and tasks.
- Managed project files and maintained accurate records for easy access.
- Supported senior team members with administrative tasks as needed.
- Facilitated communication between departments to streamline project workflows.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Assessed, monitored and reported on work progression.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
Accounting Assistant
Exchange12
Tirana , Albania
05.2017 - 06.2019
- Processed invoices and expense reports for prompt payment approval.
- Managed daily cash receipts and performed regular bank reconciliations.
- Prepared journal entries to support month-end closing activities.
- Streamlined accounting tasks through effective communication with team members.
- Maintained organized files and electronic databases for efficient information access.
- Oversaw daily bookkeeping functions, including accounts receivable and accounts payable.
- Assisted in preparation of monthly financial statements and reports.
Restaurant Manager
Negus SHPK
Tirana, AL
01.2016 - 03.2017
- Managed daily restaurant operations, ensuring efficient service and high customer satisfaction.
- Supervised staff training to enhance performance and promote teamwork.
- Implemented inventory management processes to maintain stock levels and reduce waste.
- Optimized profits by controlling food, beverage and labor costs.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
MBA - Business Administration And Management
University of Massachusetts, Boston
Boston, MA05-2025
Bachelor of Business Administration - Business Administration And Management
Tirana Business University
Tirana Albania07-2023
Skills
Project management
- Customer service
- Team collaboration
- Inventory control
- Marketing strategy
- Lead generation
- Issue resolution
- Client relationship management
- Business development
- Business administration
- Budget management
- Consulting services
- Team leadership
- Analytical skills
- Logistics coordination
- Negotiation skills
- Operations oversight
- Marketing management
- Employee engagement
- Data analysis
- Budget planning
- Contract negotiation
- Partnership building
- Process optimization
- Risk management
- Strategic planning
- Staff supervision
- Recruitment and hiring
Languages
Italian
Limited
Spanish
Limited
Albanian
Native/ Bilingual
Turkish
Limited
Timeline
Business Manager and Co-Founder
PNProducts
09.2021 - 12.2022
Project Coordinator
MESTO SHPK
10.2019 - 03.2021
Accounting Assistant
Exchange12
05.2017 - 06.2019
Restaurant Manager
Negus SHPK
01.2016 - 03.2017
MBA - Business Administration And Management
University of Massachusetts, Boston
Bachelor of Business Administration - Business Administration And Management
Tirana Business University
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