ARBNORA METALIA

• Processed the transactions accurately, including cash, credit card, and digital payments.

• Did the distribution of employees salaries every month.

• Assisted with inventory management by tracking sales and product stock levels.

• Issued receipts, refunds, and gift cards.

Balanced cash register at the beginning and end of each shift, reporting any discrepancies.

• Analyzed market trends, competitor pricing, and demand fluctuations to develop optimal pricing strategies.

• Adjusted rental rates dynamically based on seasonal trends, location-specific demand, and availability.

• Monitored and analyzed customer booking behavior to refine pricing strategies.

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Submitted loan applications to underwriter for verification and recommendations.

• Handled phone calls, emails, and client inquiries, ensuring prompt and professional communication.

• Maintained and organized property listings, contracts, and confidential documents. • Scheduled property showings, appointments, and meetings for agents and clients.

• Assisted with marketing efforts, including social media updates, email campaigns, and flyer creation.

• Processed and tracked invoices, payments, and financial records related to real estate transactions.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.