Arbri Nishani
Whitestone,NY
Summary
To obtain an entry-level position in the Hotel Hospitality & Management industry that builds upon and utilizes my collegiate, internship and community experiences. Committed to customer satisfaction to resolve complex issues and win customer loyalty. . Highly skilled in providing excellent guest service and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Respectful Healthcare professional well-versed in direct care to over patients per shift, including vital signs monitoring and hygiene assistance. Kind and personable years of experience in healthcare roles. Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
Overview
7
7
years of professional experience
Work History
Busser
The Great Neck Restaurant Colbah
- Collaborate with staff to ensure that tables are cleared, cleaned, and waited for customers
- Arranged tables or large parties and prepare banquet hall for scheduled gatherings.
Doorman
Caton Towers
06.2021 - Current
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Streamlined package delivery process, ensuring timely distribution to residents.
- Collaborated with building management to address resident concerns quickly and effectively.
- Managed access control system, preventing unauthorized entry into the building.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
- Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
Intern
Stony Brook University Medical Center
08.2022 - 01.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Lawyer Apprentice
William Cullen Bryant Moor Court
09.2016 - 06.2019
- Presented legal arguments to multiple judges at various competitions
- Worked independently and as part of a team to achieve reaching semi-finals of city-wide law competition
- Worked with lawyers and legal assistants to create theories and execute those theories in court.
Sales Associate
Whole Foods Market Inc
03.2017 - 05.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Teacher Helper
Boys And Girls Club
09.2016 - 05.2019
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Doorman
Greystone Apartments
11.2017 - 03.2018
- Welcome guests/customers at the entrance and opening the door politely
- Assist guests with their desired service and guiding them to the appropriate counters, conveying information regarding directions
- Follow standard farewell procedures for leaving customers and calling the taxi/cab as per their needs
- Maintain extreme cleanliness at the entrance door and around
- Monitor the hotel premises periodically throughout the day and reporting to the supervisors for possible maintenance needs.
Education
Bachelor of Science - Science
Medgar Evers College (C.U.N.Y.)
Brooklyn, NYBachelor of Science - Nursing Science
SUNY Stony Brook
Stony Brook, NY05.2024
Skills
- Fluent - Albanian & English
- Proficient in Concierge Link
- Team Leadership
- Microsoft - Office Suite
- Customer Focused
- Regulatory Compliance
- Guest Relations
- Conflict Mediation
- Safety Awareness
- Equipment Operation
- Food Safety
- Performance Improvement
- Mentoring
- Time Management
- Team Collaboration
- Effective Problem Solving
- Decision Making
- Physical Stamina
Arbri B Nishani
+1 (347) 593-4913, arbrinishani4@gmail.com
References
References Available Upon Request
Languages
Albanian
Full Professional
Timeline
Intern
Stony Brook University Medical Center
08.2022 - 01.2023
Doorman
Caton Towers
06.2021 - Current
Doorman
Greystone Apartments
11.2017 - 03.2018
Sales Associate
Whole Foods Market Inc
03.2017 - 05.2019
Teacher Helper
Boys And Girls Club
09.2016 - 05.2019
Lawyer Apprentice
William Cullen Bryant Moor Court
09.2016 - 06.2019
Busser
The Great Neck Restaurant Colbah
Bachelor of Science - Science
Medgar Evers College (C.U.N.Y.)
Bachelor of Science - Nursing Science
SUNY Stony Brook