Arcadio Calaf
Saint Augustine,Florida
Summary
Well qualified professional with more than 17 years of experience in Restaurant Hospitality for high volume, fast casual, and full fine dining service. Consistently successful in raising service standards and quality operation. Expertise in hiring,
training, coaching, customer service, labor and quality control, and FOH operations. Reputation for excellence, integrity,
and leadership under pressure.
Overview
26
26
years of professional experience
Work History
Pararescue
United States Air Force
Melbourne, FL
02.1998 - Current
- Facilitated and implemented various security mechanisms for United States Military institutions. Rescued and recovered down air crew in a hostile area
Task Force Manager
Hilton Marco Island
Marco Island, Florida
03.2023 - 12.2023
- Responsible for day-to-day operations, developing menus, purchasing supplies, training, and supervising staff, and implementing strategies to maximize sales and profitability. Monitor customer feedback, resolve concerns, and strive to continuously improve guest experience.
Bartender /Restaurant Server
Embassy Suites
St Augustine, FL
03.2021 - 03.2023
- Responsible for preparing/serving beverages and/or food to guest to deliver outstanding guest service and financial profitability. Assisted in banquets functions, coordinating events preparations by setting up tables, greeting guest, ensure guest comfort while following health regulations
Craft Cocktail Bartender
Chatsworth British Pub
St Augustine, FL
02.2017 - 03.2020
- Set up, maintain and operate all aspects of the bar in an organized and professional manner. Interact with customers in a
friendly and positive manner to ensure an excellent bar experience and build customer loyalty. Successfully up-sell by
making recommendations and suggestions from the menu using in-dept culinary knowledge.
Bartender /Restaurant Server
Tini Martini Bar
St Augustine, FL
08.2016 - 03.2020
- Responsibilities depend greatly on the business; however, in all duty is to provide good customer service, take orders, and
deliver food. In most situations, servers are expected to answer questions regarding the menu. They work closely with
other wait staff and the kitchen to ensure the restaurant is operated efficiently.
Education
Bachelor of Science - Mathematics And Computer Science
Drexel University
Philadelphia, PA05-1996
Skills
- Event Management
- Staff Discipline
- Community Relations
- Time Management
- Written Communication
- Task Prioritization
- MS Office
- Calm Under Pressure
- Dependable and Responsible
- Organization and Time Management
- Analytical and Critical Thinking
References
References available upon request.
Timeline
Task Force Manager
Hilton Marco Island
03.2023 - 12.2023
Bartender /Restaurant Server
Embassy Suites
03.2021 - 03.2023
Craft Cocktail Bartender
Chatsworth British Pub
02.2017 - 03.2020
Bartender /Restaurant Server
Tini Martini Bar
08.2016 - 03.2020
Pararescue
United States Air Force
02.1998 - Current
Bachelor of Science - Mathematics And Computer Science
Drexel University