ARCE SILVEIRA II
Miami, FL
Summary
An enthusiastic student experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Crew Member / Cashier
BURGER KING
Coral Gables, FL
06.2025 - 12.2025
- Customer Service
- Collaborated with team members to streamline workflow during peak hours, enhancing productivity.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Front Desk Clerk
NEXT LEVEL FITNESS
06.2021 - 08.2024
- Kept the front end of the gym clean and orderly.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of memberships and transactions using fitness management software.
- Assisted in scheduling appointments for personal training sessions and group classes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Stocked merchandise.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Education
Associate Degree - English Literature and writing
MIAMI DADE COMMUNITY COLLEGE
Kendall, FL12-2026
Highschool Diploma -
CORAL GABLES SENIOR HIGHSCHOOL
Coral Gables, FL06-2024
Skills
- Customer Service
- Restocking
- Cashier
- Understanding the beautiful experience of reading a great book
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Safety awareness
- Verbal and written communication
- Drive-thru operations
- Learning agility
- Visual communication
- Supplies monitoring and restocking
- Telephone etiquette
Timeline
Crew Member / Cashier
BURGER KING
06.2025 - 12.2025
Front Desk Clerk
NEXT LEVEL FITNESS
06.2021 - 08.2024
Associate Degree - English Literature and writing
MIAMI DADE COMMUNITY COLLEGE
Highschool Diploma -
CORAL GABLES SENIOR HIGHSCHOOL
CONTACT
- (786) 6266605
- Arcesilveira329@gmail.com