Arcel Kalala
Northborough,MA
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
1
1
year of professional experience
Work History
Truck Driver
Badive corp
Northborough, MA
07.2023 - Current
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Seller
Burger King
Northborough, MA
10.2022 - Current
- Developed and maintained relationships with existing customers to ensure repeat business.
- Performed inventory management duties such as stocking shelves, rotating stock, and tracking shipments.
- Demonstrated products features, capabilities, and benefits in order to secure sales.
- Monitored customer satisfaction levels through surveys or focus groups in order to identify areas of improvement.
Costumer Service
Walmart
Northborough, MA
11.2022 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Built positive carrier partnerships and oversaw compliance with service standards.
Education
Associate of Science - Computer And Information Sciences
ISPA
D R CONGO07-2019
Teaching English As A Second Language (ESL)
Assabet Valley Regional Technical School
Marlborough, MASkills
- Safe driver
- Customer Relationship Management (CRM)
- Customer Service
- Payment Processing
Languages
English
Limited
French
Professional
Swahili
Limited
Timeline
Truck Driver
Badive corp
07.2023 - Current
Costumer Service
Walmart
11.2022 - 07.2023
Seller
Burger King
10.2022 - Current
Associate of Science - Computer And Information Sciences
ISPA
Teaching English As A Second Language (ESL)
Assabet Valley Regional Technical School