Arcel Valencia
Sacramento,CA
Summary
great customer service. always efficient with a great work ethic. gives a fun enviroment for everyone. someone who is very attentive, attention to detail. very reliable and dependable. always maintain a great attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Member Cook
Adoboink
Roseville, CA
08.2024 - Current
- Displayed knowledge of menu items by providing detailed descriptions when asked by customers.
- Maintained a clean, organized workspace throughout the shift.
- Followed health and safety regulations while handling food products.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Kept dining area clean at all times by wiping down tables after each use.
- Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
- Prepared and cooked food items according to recipes and menu specifications.
Prep Cook
Bruchi's Cheesesteaks & Subs
Roseville, CA
05.2024 - 08.2024
- Checked freshness of food and ingredients prior to use.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Organized walk-in coolers and freezers according to established guidelines.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Assisted in serving meals to customers as needed.
Barista
Peet's Coffee
Sacramento, CA
02.2024 - 05.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Host /Restaurant Hostess
SSP America
Sacramento, CA
12.2023 - 02.2024
- Greeted guests upon arrival and provided them with menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Direct Support Professional
Granite Meadow Homes
Granite Bay, CA
07.2023 - 09.2023
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Helped clients get in and out of beds and wheelchairs.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained clean and well-organized environment for client happiness and safety.
Parts Stocker /Parts Runner
Mercedes Benz Sacramento Von Housen
Sacramento, CA
03.2021 - 12.2022
- Maintained a neat, clean and orderly warehouse environment at all times.
- Ensured that all products were labeled properly before stocking the shelves.
- Loaded and unloaded parts from delivery trucks into designated areas of the warehouse.
- Supported service work by quickly distributing parts to technicians and maintaining organized warehouse space.
- Kept parts department professional and well-stocked for customer and staff needs.
Service Greeter
Mercedes Benz Sacramento Von Housen
Sacramento, CA
07.2019 - 03.2021
- Greeted customers warmly and professionally upon arrival to the business.
- Assisted in directing customers to appropriate service areas or personnel.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained a neat, clean, and organized reception area for visitors.
Car Detailer
Pavillion Car Care
Sacramento, CA
01.2018 - 07.2019
- Dried vehicles with microfiber towels after washing them.
- Cleaned windows inside and out using glass cleaner solution.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
Crew Team Member
McDonald's
Sacramento, CA
01.2016 - 01.2018
- Prepared sandwiches and drinks for customers according to their specifications.
- Performed store opening and closing procedures as directed by management team.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Ecumenical Christian College
Tarlac CitySkills
- Reliable and Responsible
- Organizational Skills
- Adaptable and Flexible
- Safe Food Handling
- Positive and professional
- Team Player
- Exceptional customer service
Certification
- Food Handlers Card
- CPR Certificate
- First Aid Certificate
Timeline
Crew Member Cook
Adoboink
08.2024 - Current
Prep Cook
Bruchi's Cheesesteaks & Subs
05.2024 - 08.2024
Barista
Peet's Coffee
02.2024 - 05.2024
Host /Restaurant Hostess
SSP America
12.2023 - 02.2024
Direct Support Professional
Granite Meadow Homes
07.2023 - 09.2023
Parts Stocker /Parts Runner
Mercedes Benz Sacramento Von Housen
03.2021 - 12.2022
Service Greeter
Mercedes Benz Sacramento Von Housen
07.2019 - 03.2021
Car Detailer
Pavillion Car Care
01.2018 - 07.2019
Crew Team Member
McDonald's
01.2016 - 01.2018
High School Diploma -
Ecumenical Christian College