Arcelia Cruz
Crowley,TX
Summary
Proven leader and efficient operator, significantly enhanced customer satisfaction and operational efficiency at De Porto Kitchen. Expert in small business growth and customer relations, I excel in fostering team productivity and maintaining stringent food safety standards. My tenure at Aramark showcases my ability to thrive in fast-paced environments, ensuring excellence in every task. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Owner
De Porto Kitchen
02.2022 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Food Service Worker
Aramark
02.2015 - 05.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier (Volunteer)
Crowley House Of Hope
05.2015 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Restaurant Owner
Burritos An Pizza
07.2014 - 09.2016
- Set employee schedules, delegated work, and monitored food quality and service performance.
Line Packer
SCT
09.2000 - 05.2014
- Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members.
- Exceeded daily packing targets through diligent work ethic and focus on time management skills.
- Assisted in training new employees on proper packing procedures, promoting a consistent level of work quality across the team.
- Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
Education
No Degree - Income Tax Curse
H&B
Fort Worth, TX09.2013
High School Diploma -
Tarrant County College District
Fort Worth, TX06.2017
Skills
- Small business operations
- Relationship Building
- Business Growth
- Kitchen staff support
- Productive and efficiency
- Upheld food safely standards all the time
- Followed specific inspections procedures
- Worked efficiently whit team member in fast pace
Timeline
Owner
De Porto Kitchen
02.2022 - Current
Cashier (Volunteer)
Crowley House Of Hope
05.2015 - Current
Food Service Worker
Aramark
02.2015 - 05.2020
Restaurant Owner
Burritos An Pizza
07.2014 - 09.2016
Line Packer
SCT
09.2000 - 05.2014
No Degree - Income Tax Curse
H&B
High School Diploma -
Tarrant County College District
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