ARCELIA SUNIGA
PALMDALE,CA
Summary
My name is Arcelia I'm 16 years old and I'm home schooled by Highland High School. I love to draw , cook, organized, courteous, independent and very responsible.
Overview
2
2
years of professional experience
Work History
Service Counter and Cashier
Thirsty Cactus
Palmdale
10.2024 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Operated register efficiently, reducing wait times and improving customer experience.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
Office Clerk
Bar-None Escrow, Inc.
Mission Hills, CA
01.2023 - 08.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
Education
High School Diploma -
Highland High School
Palmdale, CA06-2026
Skills
Fast learner , able to take instructions, able to work under pressure
Languages
English
Spanish
Timeline
Service Counter and Cashier
Thirsty Cactus
10.2024 - Current
Office Clerk
Bar-None Escrow, Inc.
01.2023 - 08.2024
High School Diploma -
Highland High School