Arcelia Taylor

Server

Roberts Family Diner

Sparta, TN

10.2023 - Current

Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Upheld high standards of sanitation in accordance with health department regulations.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Addressed complaints to kitchen staff and served replacement items.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Implemented feedback from customers to improve service quality and menu offerings.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Served food and beverages to patrons and confirmed complete orders.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Prepared checks, itemizing total meal costs and taxes.
Informed customers of daily specials and signature menu items.
Presented menus and answered questions regarding items.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Responded to ad hoc cleaning duties at end of shift.
Garnished dishes and beverages to serve visually appealing menu items.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Filled condiments and napkin containers during slack periods.
Set up tables in between patrons to reduce wait times.
Took reservations and to-go orders to streamline process for both customer and restaurant.

Summary

Overview

Work History

Server

Education

High School Diploma -

Skills

Timeline

Server

High School Diploma -

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