Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Archana Raghu

Omaha,NE

Summary

  • Quality Engineering professional with over six years of experience in functional and automated testing, and database management within Agile and Kanban environments.
  • With deep expertise in the Software Development and Testing Lifecycle, performance testing, and AI-system quality assurance, I ensure our platform remains dependable, scalable, and innovative—enabling businesses to build stronger teams and achieve measurable results.
  • I work across the full software development lifecycle—testing, developing code, managing databases, and overseeing deployment and maintenance.
  • Specialize in writing automated test scripts in JavaScript to shorten testing cycles, and improve product quality and performance. I use SQL queries for thorough backend validation and data integrity checks.
  • I have a Master's degree in Management Information Systems from the University of Nebraska at Omaha, with a strong foundation in academic research.

Overview

10
10
years of professional experience

Work History

Quality Lead

Quantum Workplace
Omaha, NE
12.2020 - Current
  • Lead and manage a team of Quality Analysts and Quality Engineers, providing strategic direction, mentorship, and support to ensure high team performance and growth.
  • Define, implement, and oversee comprehensive quality assurance strategies, including developing policies, procedures, and standards that align with industry best practices, regulatory requirements, and organizational objectives.
  • Collaborate effectively with cross-functional teams, including developers, product managers, data scientists, and project managers, to ensure clear communication and alignment on quality expectations and product requirements.
  • Design, develop, and maintain manual and automated test plans, test cases, and scripts, continuously refining the testing processes through the integration of advanced tools and methodologies to enhance efficiency and effectiveness.
  • Validate AI-powered software features, focusing on verifying functional behavior, performance, and reliability through rigorous testing of deterministic and non-deterministic outputs, edge cases, and generative responses.
  • Ensure the ethical integrity, fairness, and safety of AI systems by proactively testing for bias, hallucinations, explainability, and security/privacy vulnerabilities within AI outputs and data-handling pipelines.
  • Monitor, analyze, and report on product quality metrics and testing progress, providing actionable insights and strategic recommendations to senior leadership to drive continuous improvement, and maintain high product standards.

Software Quality Engineer

Quantum Workplace
Omaha, NE
01.2019 - 11.2020
  • Designed and implemented automated testing framework utilizing Selenium WebDriver and Mocha test-runner with JavaScript.
  • Developed automated test scripts in JavaScript, achieving average UI pipeline pass rate of 94.03%.
  • Wrote SQL queries for back-end testing and data validation on large data sets.
  • Maintained regression planning for testing new features and existing code.
  • Led code deployments biweekly to ensure timely updates.

Graduate Teaching Assistant

University of Nebraska
Omaha, NE
08.2017 - 12.2018
  • Led weekly labs and projects.
  • Courses taught included Web development using HTML5/CSS3 and JavaScript, and Database Management using SQL.
  • Held weekly office hours to help students with their homework, bug fixes, lab assignments, or any concepts related to the course.
  • Met with course staff and department weekly to discuss enhancing coursework.
  • Graded homework, assignments, labs, and exams.

Analyst Intern

Expressionz Services Pvt. Ltd (currently inactive)
India
06.2015 - 06.2016
  • Created data extraction, data processing, and data transformation routines, and completed work assignments of developing a data processing pipeline.
  • Developed SQL scripts to connect and interact with databases.
  • Documented business processes, procedures, and policies used within the organization.
  • Generated ad-hoc reports as requested by department heads.
  • Gathered requirements from internal customers regarding desired outcomes of analytics projects.
  • Collaborated closely with developers and business analysts to promote a team-oriented approach to daily activities.

Education

Master of Science - Management Information Systems

University of Nebraska
Omaha, NE
12-2019

Bachelor of Engineering - Information Science

Dayananda Sagar Institutions
Bengaluru, India
01-2016

Skills

  • JavaScript
  • Nodejs
  • SQL
  • Cypress
  • Selenium
  • DevOps
  • MLOps
  • Postman
  • JMeter
  • Octopus deployment

Projects

Master's Thesis, "Identifying significant variables that drive the stock investment market and predict future stock investment returns using the Data Science approach." (Python sklearn, Matplotlib, IBM SPSS, and Microsoft Excel)

The aim is to investigate the key factors that influenced the stock investment market during the great recession i.e., from 2007 - 2009, using Stock Investment Pro datasets from 2005 - 2011., Influential factors were identified using feature engineering techniques, and by performing stepwise regression., Identified influential factors, were then modeled using data science techniques to predict the future stock investment returns. 

Predictive Analysis on Carbon Monoxide Emission on Freeways of Nebraska., (Python, IBM SPSS, and Microsoft Excel) 

The analysis was done on the dataset of Carbon Monoxide Emission on Freeways of Nebraska which helped to assess the factors affecting the percentages of CO emission.

Exploratory Analysis on Nebraska Education System., (R, Tableau, and MicroStrategy)

Performed data analysis on the Nebraska Education System data set. Insight obtained could be used to determine the success factors of schools in Nebraska.

Timeline

Quality Lead

Quantum Workplace
12.2020 - Current

Software Quality Engineer

Quantum Workplace
01.2019 - 11.2020

Graduate Teaching Assistant

University of Nebraska
08.2017 - 12.2018

Analyst Intern

Expressionz Services Pvt. Ltd (currently inactive)
06.2015 - 06.2016

Master of Science - Management Information Systems

University of Nebraska

Bachelor of Engineering - Information Science

Dayananda Sagar Institutions
Archana Raghu