Proven achiever with a solid background in mail handling and workplace safety, demonstrated during tenure at Hamilton Family Group Home. Excelled in reducing mail handling errors and enhancing customer service, showcasing strong attention to detail (hard skill) and excellent communication abilities. Skilled in package handling and committed to delivering results through innovative solutions.
Overview
12
12
years of professional experience
Work History
Senior Mail Processor
Hamilton Family Group Home
12.2019 - 06.2024
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Used automated mail processing equipment to sort and collate mail.
Distributes and scans incoming and outgoing mail
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Performed additional duties as assigned including but not limited to maintaining records of mail; facing and canceling mail; making emergency carrier relays; labeling and tying out mail for dispatch and other related duties for distribution
Provides sales and customer service support by greeting customers
Assisted clients with inquiries regarding package tracking or shipment status, providing prompt and accurate information.
Reduced errors in mail handling with thorough attention to detail and accuracy in labeling packages.
Delivered mail to Families rooms/doors and collected outgoing mail from all staff and clients at the facility.
Custodian
ADHC Senior Services
02.2016 - 10.2019
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in a commercial building by vacuuming, cleaning windows, and dusting. cleaning all offices and storage rooms
Reported damages and hazardous conditions to management for further action.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Checked in and stocked inventory throughout facility.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Moved furniture for cleaning and set up for special events.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Youth Program Instructor
Parks and Recreation Department
06.2012 - 12.2016
Orientated children and youth basketball programs and camps, special events and opportunities while promoting safety, program and disciplinary rules.
Mentored new instructors within the department, providing guidance on teaching methodologies and classroom management strategies.
Collaborated with colleagues to develop cross-disciplinary programs, fostering a comprehensive learning environment.
Successfully coordinated and managed program events, ensuring smooth execution of logistics and positive experiences for all participants involved.
Maintained accurate records of player progress throughout the camp period for future reference or evaluation purposes.
Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Cultivated sportsmanship among players through modeling respectful behavior during games and practice sessions.
Maximized player development by utilizing cutting-edge coaching techniques and adapting to individual learning styles.
Directed scrimmage sessions, allowing players to apply newly learned skills in a controlled, game-like environment.
Implemented innovative drills to strengthen players'' physical fitness levels while also emphasizing mental toughness and resilience.