Archie Mathews
Cronulla,Australia
Summary
Highly motivated with over three years of experience in customer service, hospitality, and sports officiating. With strong organizational skills, excellent communication abilities, and a proven track record of delivering exceptional service in high-pressure environments. Eager to learn and a strong work ethic to contribute to team success and achieve professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waiter
The Greenery Cronulla Golf Course
01.2021 - 04.2024
- Managed the front of a restaurant of up to 100 people by myself, on a Thursday night
- Delivered excellent customer service and attentive care to guests in high-end restaurant
- Accurately took food orders and served requested items in a timely and efficient manner
- Proficiently handled cash, credit card, and other transactions while adhering to all cash handling policies and procedures
- Demonstrated strong product knowledge and actively promoted menu items
- Maintained cleanliness and orderliness in the dining area, while ensuring compliance with all safety and sanitation regulations
- Built strong relationships with customers to ensure repeat business and satisfaction.
Senior Referee
Cronulla Sutherland Referees Association
01.2020 - Current
- Communicated with players, coaches, and other officials regarding rules and regulations
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Ensured the safety of participants and spectators by enforcing the rules of the game
- Instructed and trained new referees in the proper application of rules and regulations.
Junior Referee
Oztag
09.2020 - 02.2023
- Monitored and enforced rules and regulations while maintaining a safe and fair environment
- Responded to questions and complaints from players, parents, coaches, and game officials
- Provided instruction and guidance to players in order to ensure a positive experience
Kitchen Hand
Seasons South West Rocks Country Club
12.2020 - 12.2020
- Streamlined kitchen operations by establishing efficient stocking and cleaning processes
- Handled all kitchen operations, including food prep, dishwashing, and cleanup
- Demonstrated strong communication and teamwork skills to ensure a safe and efficient kitchen environment
- Maintained high standards of hygiene, cleanliness, and safety in the kitchen, including proper food storage and sanitation
- Assisted chefs and cooks in meal preparation and assembly.
Education
Cronulla High School
05.2024
TAFE NSW
10.2023
Skills
- Strong Communication Skills
- Time Management
- Teamwork and Cooperation
- Patience and Tolerance
- Leadership Qualities
- Decision-making skills
- Responsible
- Trustworthy
Accomplishments
Junior Top Blokes Mentoring Program - Completing this program has allowed me to develop life skills to keep me and those around me healthy and safe.
References
- Jae Oztag Referees, 09/01/20, 01/01/23, 0406 711 044
- Joel Mani Cronulla Referees, 01/01/20, Present, 0481 143 229
- Dom Ayers The Greenery, 08/01/22, 08/01/23, 0452 227 442
Certification
- White Card
- Provisional Driver Licence
Timeline
Waiter
The Greenery Cronulla Golf Course
01.2021 - 04.2024
Kitchen Hand
Seasons South West Rocks Country Club
12.2020 - 12.2020
Junior Referee
Oztag
09.2020 - 02.2023
Senior Referee
Cronulla Sutherland Referees Association
01.2020 - Current
Cronulla High School
TAFE NSW
- White Card
- Provisional Driver Licence
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