Archie Price
Minneapolis,MN
Summary
Accomplished Project Manager with a proven track record at Centerra Group LLC, adept in project planning and strategic scheduling, ensuring timely delivery of high-quality outcomes. Excelled in staff management and customer relations, significantly enhancing team productivity and client satisfaction. Demonstrates advanced problem-solving skills and a commitment to excellence.
Overview
14
14
years of professional experience
Work History
Project Manager
Centerra Group LLC
09.2016 - 05.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Security Operations Center Supervisor
Centerra Group LLC
08.2008 - 09.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Midnight Shift Supervisor-FedACH
Federal Reserve Bank of Minneapolis
08.2005 - 08.2008
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
N/A - Business Administration
Minneapolis Community And Technical College
Minneapolis, MNDiploma - General Studies
Minneapolis North High
Minneapolis, MNSkills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Strategic Planning
- Schedule Management
- Staff Management
- Customer Relations
- Work flow planning
- Advanced problem solving
Timeline
Project Manager
Centerra Group LLC
09.2016 - 05.2019
Security Operations Center Supervisor
Centerra Group LLC
08.2008 - 09.2016
Midnight Shift Supervisor-FedACH
Federal Reserve Bank of Minneapolis
08.2005 - 08.2008
N/A - Business Administration
Minneapolis Community And Technical College
Diploma - General Studies
Minneapolis North High
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