Archie Thompson
Hiram,GA
Summary
Skilled Low Voltage Technician with comprehensive background in installation, troubleshooting, and repair of low voltage systems. Strong knowledge in reading blueprints and schematics coupled with ability to adhere to safety protocols. Demonstrated skills in customer service and project management have resulted in successful completion of projects on time.
Personable low voltage technician with several years of being a loyal and committed employee proven by a great attendance record and strong work ethic. Dedicated employee skilled in reviewing specifications for proper alarm system installations. Ready for a new position where attention to detail and dynamic relationship building skills can be utilized.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Low Voltage Technician
Telenet systems
Cartersville, Georgia
09.2023 - 04.2025
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Replaced faulty parts or components following diagrams or blueprints.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
- Resolved complex technical issues with minimal supervision from senior technicians.
- Assisted in training junior technicians on proper methods for installing low voltage equipment.
- Maintained accurate records of all maintenance activities performed at each job site.
- Completed daily reports on tasks performed during service visits.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Adhered strictly to safety regulations when working around hazardous materials.
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
- Maintained detailed logs of installation, repair and updating services.
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
- Kept detailed inventory records of parts and materials and took note of potential shortages or problems.
- Assessed project blueprints and drawings to assess project scope and required materials.
- Provided technical support to customers regarding their low voltage systems.
- Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Low Voltage Technician/Junior Estimator
Anteaen technology
Canton, GA
06.2020 - 09.2023
- Provided technical support to customers regarding their low voltage systems.
- Programmed access control systems using manufacturer software applications.
- Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Monitored performance of installed systems in order to ensure optimal operation.
- Inspected equipment for signs of wear or damage before performing maintenance services.
- Assisted in training junior technicians on proper methods for installing low voltage equipment.
- Resolved complex technical issues with minimal supervision from senior technicians.
- Completed daily reports on tasks performed during service visits.
- Maintained accurate records of all maintenance activities performed at each job site.
- Adhered strictly to safety regulations when working around hazardous materials.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Provided estimates to clients and supervisors detailing costs, time and materials needed.
- Provided exceptional oversight and supervision to new hires and showed each how to properly install low voltage wiring systems.
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
- Kept detailed inventory records of parts and materials and took note of potential shortages or problems.
- Supervised work teams and oversaw multiple security system assignments each shift.
- Assessed project blueprints and drawings to assess project scope and required materials.
- Maintained detailed logs of installation, repair and updating services.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
- Calculated design specifications or cost, material and resource estimates.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Visited job sites regularly to monitor progress of construction activities.
- Compiled data from sources such as subcontractors, suppliers and vendors for use in preparing estimates or bids.
- Reviewed change orders issued by clients or contractors which impacted project budget.
- Calculated overhead expenses associated with projects, including profit margins.
- Utilized computer software programs such as Excel, AutoCAD and Timberline Estimating Software to create accurate estimates.
- Consulted with clients regarding changes in scope of work that may affect cost estimates or budgets.
- Researched materials, equipment, installation methods and related costs.
- Analyzed drawings and other data to determine material and labor requirements.
- Performed quantity takeoffs from blueprints for purchasing materials or services required for a job estimate and bid.
- Maintained records of estimated costs versus actual costs for completed projects.
Owner Operator
Self Employed Services
Philadelphia, Pennsylvania
01.2013 - 05.2020
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Developed business plan and budget to maximize profitability.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Created marketing strategies to drive revenue and increase brand visibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Ensured compliance with safety regulations throughout the facility.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Resolved conflicts between employees in a professional manner.
- Negotiated contracts with clients for products or services rendered by the company.
- Provided leadership support for team members through coaching and mentorship programs.
- Identified potential risks associated with operations in order to minimize liabilities.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established pricing models that balanced competitiveness with profitability goals.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Collaborated with dispatch and supervisors to map out routes and schedules.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Delivered excellent customer service to clients and fellow employees.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Set pricing structures according to market analytics and emerging trends.
- Kept detailed records and driver's logs required for compliance with regulations and corporate policies.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
Education
High School Diploma -
Overbook High
Philadelphia, PA06-1999
Skills
- Low voltage installation
- Cable termination
- Electrical troubleshooting
- System maintenance
- Technical support
- Blueprint interpretation
- Inventory management
- Customer service
- Team building
- Employee training
- Safety compliance
- Project documentation
- Problem solving
- Fire alarm systems
- Access control programming
- Wire pulling
- Electrical safety
- Repair work
- Security system installation
- Low voltage wiring
- Safety procedures and regulations
- Control panel wiring
- Written and verbal communication
- Network troubleshooting
- Circuit testing
- Security system maintenance
- Staff training
- Fault tracing
- Access control systems
- Effective customer communication
- Quality assurance
- Project coordination
- Performance evaluation
- Progress reports
- Schematic reading
- Wireless communications
- CCTV installation
- Fiber optic installation
- Audio-visual systems
- Systems repair
- Cable testing
- Security and fire alarm maintenance
- Diagram and blueprint assessments
- Fire and security alarm installations
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Hand and power tool operation
- Multitasking Abilities
- Problem-solving abilities
- Self motivation
- Adaptability and flexibility
- Multimeter Use
- Organizational skills
- Field service
- Voltage and current meters
- Attention to detail
- Active listening
- Dependable and responsible
Certification
Fork lift, scissor lift, boom lift certification
Languages
English
Full Professional
Affiliations
I've coached youth football and baseball for the last 5 years 4 of which i sit on the booster club board as President.
References
References available upon request.
Timeline
Low Voltage Technician
Telenet systems
09.2023 - 04.2025
Low Voltage Technician/Junior Estimator
Anteaen technology
06.2020 - 09.2023
Owner Operator
Self Employed Services
01.2013 - 05.2020
High School Diploma -
Overbook High