Archie Trevino
Austin,TX
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Juice Barista
Juiceland
Austin, TX
11.2023 - Current
- Greeted customers, took orders and processed payments for juice drinks.
- Maintained cleanliness of the counter area, equipment and juicing station.
- Prepared fresh juices to order using various fruits, vegetables and other ingredients.
- Stocked shelves with supplies such as cups, lids, straws and toppings.
- Followed safety protocols while operating machinery such as blenders and juicers.
- Adhered to health codes by sanitizing work areas regularly.
- Provided customer service by answering questions about menu items.
- Created a welcoming atmosphere in the store by engaging with customers in friendly conversations.
- Utilized point-of-sale software for processing payments from customers.
- Ensured that each drink was prepared according to customer specifications.
- Performed daily cleaning duties such as washing dishes, wiping counters.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server
Electric Shuffle Austin
Austin, United States
12.2021 - 10.2023
- Provided excellent customer service to ensure a positive dining experience
- Took orders and accurately entered them into the POS system
- Delivered food and beverages to customers in a timely manner
- Handled cash and credit card transactions and processed payments
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Barista
Starbucks
San Antonio, United States
12.2019 - 11.2021
- Engaged with customers to provide recommendations and ensure satisfaction
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Managed inventory and restocked supplies as needed
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
Education
BBA - Business Administration And Management
North West Vista Community College
San Antonio, TXSkills
- Excellent customer service
- Strong communication skills
- Ability to work in a fast-paced environment
- Attention to detail
- POS system proficiency
- Menu knowledge
- Cash handling
- Teamwork
- Safe Food Handling
- Effective Customer Upselling
- Positive and Professional
- Continuous improvement
Affiliations
- multi instrumentalist with a passion of music and creating
- collective owner with networking skills booking gigs and venues with touring line ups
Timeline
Juice Barista
Juiceland
11.2023 - Current
Server
Electric Shuffle Austin
12.2021 - 10.2023
Barista
Starbucks
12.2019 - 11.2021
BBA - Business Administration And Management
North West Vista Community College