Hannah Walker
Clover,SC
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Hostess
Luigi And Sons Italian Restaurant
08.2023 - 12.2023
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Server
Famous Toastery
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Crew Member Team Leader
Moes Southwestern Grill
12.2020 - 01.2022
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
- Reduced employee turnover rate by creating a supportive work culture and providing opportunities for growth and development.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Education
Bachelor of Arts - Criminology
Winthrop University
Rock Hill, SC05.2025
Skills
- Food Running
- Dining Room Management
- Reservations Management
- Server Support
- Event Planning
- Customer Service
- Menu Board Art
- Time management
- Cash handling
- Food safety understanding
- Menu knowledge
Artist
With a minor in sculpture and printmaking I have a keen eye for design as well as time management to produce my projects.
Languages
Spanish
Elementary
Dutch
Elementary
English
Native or Bilingual
Timeline
Hostess
Luigi And Sons Italian Restaurant
08.2023 - 12.2023
Server
Famous Toastery
05.2023 - 08.2023
Crew Member Team Leader
Moes Southwestern Grill
12.2020 - 01.2022
Bachelor of Arts - Criminology
Winthrop University
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