ARCHITBHAI VAGHANI
Bloomington,IL
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
General Manager
Urban Air Normal
04.2024 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assistant Manager
Trijal
10.2022 - 05.2024
- Delegated tasks to appropriate staff members for optimum productivity.
- Monitored and documented team success through regular performance evaluations.
- Provided performance and motivational feedback to employees.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Supported recruiting, training, and professional development efforts.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Developed strategies and plans for new product development.
Assistant Sales Manager
Sahyog Diamond
04.2020 - 08.2022
- Managed inventory levels by tracking current stock and demand, optimizing levels with balanced approach.
- Coordinated strategies to capitalize on different opportunities by liaising between marketing, publicity and development teams.
- Monitored metrics of different sales portals, completing weekly reports and sales analytics for senior managers.
Accountant
Sahyog Diamond
08.2018 - 04.2020
- Reconciled general ledger accounts and reported issues to management.
- Administered accounts payable, accounts receivable, and billing.
- Processed invoices and posted payments, transferring entries from journal to ledger.
Education
Master of Business Administration (M.B.A.) - Business Studies
University of North Texas
Denton, TX05.2023
Skills
- Sales
- Market analysis
- Business administration
- Workflow planning
- Cost reductions
- Employee scheduling
- Marketing
- Leader
- MRP and ERP systems
- Labor cost controls
- Human resources management
Timeline
General Manager
Urban Air Normal
04.2024 - Current
Assistant Manager
Trijal
10.2022 - 05.2024
Assistant Sales Manager
Sahyog Diamond
04.2020 - 08.2022
Accountant
Sahyog Diamond
08.2018 - 04.2020
Master of Business Administration (M.B.A.) - Business Studies
University of North Texas
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