Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Archivaldo Jacobo Madrigal

Richland,WA

Summary

Detail-oriented professional with a strong background in program management and direct support. Skilled in interpersonal communication and problem-solving, driving policy enhancements and improving client care. Committed to fostering a collaborative environment to achieve optimal service delivery.

Overview

7
7
years of professional experience

Work History

Program Manager

Tri Cities Residential Services
03.2022 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Collaborated with interdisciplinary teams to create and review individual service plans for effectiveness.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.

Direct Support Professional

Tri Cities Residential Services
08.2018 - 03.2022
  • Provided direct care and support to individuals with developmental disabilities, enhancing daily living skills.
  • Implemented behavior management strategies to promote positive interactions within community settings.
  • Facilitated communication between clients, families, and service providers, strengthening support networks and resources available.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Education

High School Diploma -

Columbia High School
Burbank, WA
06-2012

Skills

  • Problem-solving
  • Detail-oriented
  • Strategic planning
  • Decision-making
  • Team leadership
  • MS office applications
  • Policy and procedure improvements
  • Interpersonal skills
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Program Manager

Tri Cities Residential Services
03.2022 - Current

Direct Support Professional

Tri Cities Residential Services
08.2018 - 03.2022

High School Diploma -

Columbia High School
Archivaldo Jacobo Madrigal
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