Arcina Lopez
Louisville,KY
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized and fit to handle any situation. I also have great customer service experience
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver
Senior Helper's
Louisville , KY
06.2024 - Current
- Traveled to clients home and helped Take care of them
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Made phone calls for clients as needed
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Server
Cracker Barrel
Louisville , KY
12.2023 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Cafe Attendant
Main Event
Louisville , KY
11.2022 - 12.2023
- Greeted customers, answered questions about menu items and provided recommendations.
- Received orders from customers, accurately entered them into the point of sale system, and collected payment.
- Maintained a clean and organized workstation while adhering to health and safety standards.
- Assisted in maintaining the overall appearance of the cafe by wiping down counters, tables and chairs after each use.
- Responded promptly to customer complaints or requests for assistance in a professional manner.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Education
Social Work
University of Louisville
Louisville, KY01-2028
High School Diploma -
Fairdale High School
Fairdale, KY05-2024
Skills
- Meal Preparation
- Documentation
- HIPAA Compliance
- Compassionate client care
- Basic Housekeeping
- Relationship Building
- Patient Care
- Elderly Care
- Problem-Solving
- Time Management
- Flexible Schedule
- Compassionate communication
- Customer Service
- Time management proficiency
- Multitasking
- Basic Mathematics
- Cash handling experience
- Fast-Paced Environment
- CPR Certification
- First Aid Certification
- Good Communication
- Clear Communication
Certification
- CPR Certification
- First Ai Certification
Timeline
Caregiver
Senior Helper's
06.2024 - Current
Server
Cracker Barrel
12.2023 - 04.2024
Cafe Attendant
Main Event
11.2022 - 12.2023
Social Work
University of Louisville
High School Diploma -
Fairdale High School