Arco Montufar
Avondale,AZ
Summary
- Dedicated Motorcoach Bus Driver with a clean driving record and a strong focus on safety.
- Proven ability to enhance passenger satisfaction through exceptional customer service and effective problem-solving. Skilled in pre-trip inspections and adapting to challenging weather conditions, ensuring reliable and punctual transport.
- Knowledgeable with solid history in urban transportation. Proven ability to ensure passenger safety while maintaining punctual schedules. Demonstrated problem-solving and route planning skills enhance operational efficiency.
- Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
5
5
years of professional experience
Work History
City Bus Driver
Transdev
10.2023 - 06.2025
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Completed routine maintenance tasks on the bus, contributing to a well-maintained fleet and reduced downtime.
- Conducted thorough pre-trip inspections of the bus for mechanical issues or potential hazards before each shift, reporting any concerns promptly for resolution.
- Handled fare collection accurately, ensuring proper revenue generation for the city transit system.
- Maintained excellent safety record with vigilant driving and adherence to traffic regulations.
- Effectively communicated with other drivers via radio equipment during shifts to coordinate route updates or share vital information regarding incidents or delays.
- Managed challenging situations involving unruly passengers calmly and professionally, prioritizing safety at all times.
- Demonstrated strong problem-solving abilities when faced with unexpected route challenges.
- Collaborated with dispatchers to resolve route issues, enhancing overall operational efficiency.
- Successfully navigated complex routes and schedules, adapting to changes as necessary for efficient service delivery.
- Efficiently managed detours due to road construction or emergencies while still ensuring punctual arrival times for passengers.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Motorcoach Bus Driver
Tufesa
01.2022 - 09.2023
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Received excellent customer reviews for friendly, punctual transport services.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
Motorcoach Bus Driver
Arrow Stage Lines
07.2021 - 01.2022
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
- Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
- Improved on-time performance with efficient route planning and time management.
- Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
- Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
- Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Motorcoach Bus Driver
Greyhound Lines, Inc.
01.2020 - 07.2021
- Communicated regularly with central dispatch teams to report delays and route changes.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
- Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
- Developed and maintained positive relationships with passengers and other drivers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Assisted passengers with inquiries and requests during trips.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Aided passengers with disabilities or special needs.
- Updated and maintained accurate trip logs and records.
- Diffused potential passenger disputes with fairness and professionalism.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Education
No Degree - Company Profiles & Direct Billing
Choice Hotels International
Houston, TX01-2014
No Degree - Transportation Management
Academy Pacific Business And Travel
Hollywood, CA08-1989
High School Diploma -
John Mcdonogh High School
Louisiana, MO08-1987
Skills
- Safe driving practices
- Elderly and disabled assistance
- Weather conditions adaptation
- Defensive driving
- Traffic laws
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Safety-focused
- Multitasking and organization
- Pre-trip inspections
- Clean driving record
- DOT standards
- DOT regulations
- Impeccable driving record
- Dependable and trustworthy
- Reliability
- Reliable and punctual
- Accident avoidance
Languages
Spanish
Full Professional
Timeline
City Bus Driver
Transdev
10.2023 - 06.2025
Motorcoach Bus Driver
Tufesa
01.2022 - 09.2023
Motorcoach Bus Driver
Arrow Stage Lines
07.2021 - 01.2022
Motorcoach Bus Driver
Greyhound Lines, Inc.
01.2020 - 07.2021
No Degree - Company Profiles & Direct Billing
Choice Hotels International
No Degree - Transportation Management
Academy Pacific Business And Travel
High School Diploma -
John Mcdonogh High School
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