Arda Gurbuz
Hackensack,NJ
Summary
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Inventive professional with comprehensive knowledge of business techniques, methods and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management, and market research.
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
2
2
years of professional experience
Work History
Store Operations Specialist
Cassina Group
New York, New York
04.2024 - Current
- Implemented new processes to streamline daily tasks, resulting in increased efficiency.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Collaborated with other departments to develop solutions that addressed operational issues across the organization.
- Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Coordinated with various departments to streamline operations and enhance workflow.
- Conducted quality assurance checks to maintain high standards of service.
- Managed budgets and forecasted operational expenses to control costs.
- Developed reports detailing operational performance, trends, costs, productivity.
- Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
Sales Representative /Store Manager
Lazzoni
Lodi, New Jersey
06.2022 - Current
- Researched competitors' products, prices, and sales techniques.
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with customers to ensure repeat business.
- Provided technical support for customers using the company's products or services.
Education
Bachelor of Science - Finance
Fairleigh Dickinson University
Teaneck, NJ05-2026
Skills
- Project Management
- Experience in leadership
- Business Forecasting
- Case Management
- Planning and coordination
- Scheduling expertise
- Materials Estimation
- Customer Satisfaction
Timeline
Store Operations Specialist
Cassina Group
04.2024 - Current
Sales Representative /Store Manager
Lazzoni
06.2022 - Current
Bachelor of Science - Finance
Fairleigh Dickinson University
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